Author Topic: Help with avast deleting itself  (Read 1332 times)

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Offline lordseriouspig

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Help with avast deleting itself
« on: August 06, 2023, 10:48:41 PM »
I have had Avast for a while now, but this time when I booted my PC, and I went to oven Avast, I got an error: It couldn't find the file associated with the shortcut (avast UI) I checked my local and roaming appdata, and couldn't find any files. I am the only one that uses my PC. Does anyone know why?

Offline DavidR

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Re: Help with avast deleting itself
« Reply #1 on: August 07, 2023, 02:03:18 AM »
I don't use Avast One, so I can't speak from personal experience. 

In Avast Antivirus there is an ability to try running a Repair, when the UI (User Interface) is opened, check Menu > Settings > General > Troubleshooting > scroll down to Repair APP.

If you are able to navigate to this, try and replicate this run the Repair APP and then do a system restart.
Whilst the UI, look and feel may differ I think it should also have this.

I did a search on this - see - https://support.avast.com/en-gb/article/repair-antivirus/#pc and Select Avast One.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.6.6121 (build 24.6.9241.848) UI 1.0.809/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline lordseriouspig

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Re: Help with avast deleting itself
« Reply #2 on: August 07, 2023, 08:33:34 PM »
Yea, avast one doesn't have that. I managed to reinstall avast, and kept all my settings. Just wondering what could have done it.

Offline DavidR

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Re: Help with avast deleting itself
« Reply #3 on: August 07, 2023, 10:44:05 PM »
You can actually do it, not in the way I described for Avast Antivirus, but from Windows10/11, Programs/Apps and Features as outlined in the link I posted.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.6.6121 (build 24.6.9241.848) UI 1.0.809/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security