this morning on a friends computer, he had said it was running slow, i found the cursor to be a bit sticky. I tried to run Avast and it would not run, all 8 providers were running until I clicked Start Avast! Antivirus, then the Windows popup message showed, (all Pause Provider, Resume Provider,Stop Provider were all greyed out), then I tried to update the VRDB and it crashed Avast antivirus, all scanner tools were closed and I could not restart them except by restarting the computer. all 8 providers were running until then, but after clicking update VRDB, nothing, except a small red ring at the edge of the toolbar icon, after I restart the computer it looks ok but will not run a check for anything.
windows error popup message showed
runtime error
program:c:\program files\Alwil Software\Avast4\ashServ.exe
this application has requested the runtime to terminate in an unusual way
Please contact the application's support team for more information
avast error log showed
application error 752 AAVM- scanning error: Aavm: FetchGlobalCounters cannot open mapping- server DOWN???,00000002
I have tried to restart through the Services and also to repair the installation but that did not help either.
