Author Topic: Renewed Subscription Too Early  (Read 625 times)

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Offline Neal21

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Renewed Subscription Too Early
« on: October 01, 2023, 08:06:32 PM »
Why you renewed my subscription too early??? It wasn't until October 6th, last I checked when the renewal was supposed to take place and come to discover it was done 5 days early. Not happy one bit.

My account don't get deposits until the 5th of each month, depending on when the 5th lands on. If on a weekend, I will receive my deposit a bit early. But in my case, the 6th wasn't until Friday.

My bank may charge me for an overdraft because you charged me too early before I could receive my deposit on the 5th that would have covered the renewal with no problems.

I want the entire charge refunded and move the renewal to the 6th of October (Friday).


Offline MrDJ

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Re: Renewed Subscription Too Early
« Reply #1 on: October 01, 2023, 10:28:34 PM »
Clevo P502 Laptop i7 3720QM 2.60GHz, 16gb ram, Nvidia GTX 680M, Crucial 512 SSD, Windows 10 Pro 64bit, over 12 years old and still super fast.

Offline Neal21

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Re: Renewed Subscription Too Early
« Reply #2 on: October 02, 2023, 12:54:37 AM »
Contacted and resolved.

Thank you.