hi, the thing is I have never purchased anything from the particular reseller Avast Limassol, who charged me - this is the most alarming detail - where did they get to my credit card details. And yes, the only way to contact Avast in my country is via the web form, which I did, no telephone contact available in Czechia. I had to terminate my card so far just to avoid any future Avast "payments", so - well done Avast.