Author Topic: EMAIL GUARDIAN  (Read 2365 times)

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Offline Ian89

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EMAIL GUARDIAN
« on: October 27, 2023, 01:41:23 PM »
Hi Ive recently started using the Premium for MAC programme. I have been trying to use. the EMAIL GUARDIAN bjut cannot add my email address as I dont know what password it requires?? It asks for an app specific password but Ive no idea which this is.

I use an iCloud email address - I have asked AVAST for support but get nothing back or irrelevant answers and huge delays in any communication.

Can anyone tell me which password I need to be putting in the EMAIL GUARDIAN password box please??

this is so frustrating - thank you 😊

Offline prokopes_

  • Avast team
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  • Posts: 241
Re: EMAIL GUARDIAN
« Reply #1 on: October 30, 2023, 04:01:35 PM »
Hi,

This article explains what the app-specific password is and how you can generate it in your Apple ID: https://support.apple.com/en-us/102654

Nonetheless, it seems that iCloud is not officially supported by Email Guardian: https://support.avast.com/en-ww/article/use-antivirus-email-guardian/#mac-av-other so I'm afraid we cannot guarantee it'll work correctly.