Cannot set Network to Trusted

[DUNCAN15]

Hi, I have recently installed Avast Business Security (Version 23.10.2775 (build 23.10.8563.801)) on a Windows 11 laptop, and I cannot set any network to trusted.

All networks I connect to, are shown as untrusted and clicking on "I Trust this Network" does not respond to any click and network remains as untrusted

Is there anything else I need to do before I can change this?

[GeorgeP]

Hello Duncan15,

This local modification is controlled by a setting in the Business Hub. You can disable this control under Policies -> select the policy assigned to the device -> Settings -> Firewall -> Networks, enable the "Disable the network profiles management by this console" toggle and save the changes. Wait ~5 minutes for the setting to propagate to the device, then reboot it. After the reboot, you will be able to modify the profile locally.

Alternatively, you can add the network in the same area of the policy under "Defined networks" as "Trusted" which will override the local automated profile assignment. Here you would add the MAC address of the router of which the device is connected, you would find it under the local client in the details of the network in the Firewall component.