Author Topic: virus? do i need to worry?  (Read 2360 times)

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Offline Philipp20

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virus? do i need to worry?
« on: February 19, 2024, 01:42:28 AM »
Hello guys, my avast one found a vorus or sth...any idea what it is and if its dangerous? i added a screenshot. its like: js:scam-ad [scam]

Offline mchain

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Re: virus? do i need to worry?
« Reply #1 on: February 19, 2024, 08:03:57 AM »
Submit Quarantined file to Avast by clicking (3) [...] dots and sending to Avast for analysis.
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Offline Pondus

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Re: virus? do i need to worry?
« Reply #2 on: February 19, 2024, 10:42:13 AM »
Quote
js:scam-ad [scam]
Ad=adware
Scam=will trick you to buy some crap


Offline Philipp20

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Re: virus? do i need to worry?
« Reply #3 on: February 19, 2024, 02:12:42 PM »
Its getting worse - i suddenly had a .js file in my download history. i chcked them with avast - saying no danger. then i opend it, nothing happend. im superscared rn... some has an idea what this could be?

Offline polonus

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Re: virus? do i need to worry?
« Reply #4 on: February 19, 2024, 02:52:08 PM »
Files reported as JS/Agent may not necessarily be malicious.
Should you be uncertain as to whether a file is malicious or a false positive detection, you can submit the affected file to https://www.virustotal.com/en/ to be scanned with multiple antivirus engines.

Run Adware Cleaner and clean your browser cache as well.

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Offline Philipp20

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Re: virus? do i need to worry?
« Reply #5 on: February 19, 2024, 03:04:46 PM »
thanks - virustotal saying all good. is this safe then or can it still be sth really bad?

Offline DavidR

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Re: virus? do i need to worry?
« Reply #6 on: February 19, 2024, 06:05:57 PM »
thanks - virustotal saying all good. is this safe then or can it still be sth really bad?

I would say submit it to Avast directly for analysis.
Reporting a Possible False Positive File or Website - https://www.avast.com/false-positive-file-form.php.
You should get a response in a day or two.  If you sent it via the three dots ... suggested by 'mchain' you wouldn't normally get a direct response.

That said Avast should have scanned it if you submitted the file directly to VirusTotal.

What type of scan was it that avast alerted on, screenshots of the alert window with the Details option selected would provide more details as to the possible cause.
However, I suspect this was on an On Demand Scan and not a Web Shield alert - Given the Scan-Verlauf element in your screenshot.
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Offline Philipp20

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Re: virus? do i need to worry?
« Reply #7 on: February 19, 2024, 10:18:53 PM »
i uploaded the file, was only possible as false positive not malicious. only as false positive i can get a feedback somehow so i chose that option. i dont know how to recover that scan, but was a warning during download, sth like "uknown sorce" or something...

https://www.virustotal.com/gui/file/3766548ca1e3afac7adcfcce836d928c453a5779144b5fa02d6de639868d89c2/community

this is the virustotal btw, really scared after i checked the "behaviour" section. there u can see, that file enterd all my folders and my windows. but avast a not giving alarm or sth... im really really concernd :-(

Offline DavidR

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Re: virus? do i need to worry?
« Reply #8 on: February 20, 2024, 01:10:24 AM »
Given the results in the VT link, Avast shouldn't be detecting this on your system.

I only say that this must have been an on-demand scan that was manually run as your first screenshot doesn't look like a conventional on-access scan alert window. Such as one from either the Web Shield or the File system shield, these shields effectively only run in real time when a file is downloaded/run/executed. 

Any real time scan alert would ask what to do with the file, delete/move to quarantine/or do nothing.

Since your image also mentions Firefox Profiles and Cache I would suggest clearing the Firefox Browser Cache.  It also mentions Quarantine verschoben (Delay), I don't really know why there would be a delay in sending it to quarantine. 

Note: I don't use Avast One (different User Interface and components to Avast Antivirus Free, so I'm pretty much working in the dark.
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Offline Philipp20

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Re: virus? do i need to worry?
« Reply #9 on: February 20, 2024, 06:09:29 PM »
its more like i need to know if its dangerous and where it comes from than removing it. i can just reinstall windows, thats not the thing. i did this checkup on throw scan:

file:///C:/Users/pj/Downloads/thor10.7lite-win-pack/DESKTOP-B9H28RR_thor_2024-02-20_1750.html

Offline DavidR

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Re: virus? do i need to worry?
« Reply #10 on: February 20, 2024, 06:27:03 PM »
its more like i need to know if its dangerous and where it comes from than removing it. i can just reinstall windows, thats not the thing. i did this checkup on throw scan:

file:///C:/Users/pj/Downloads/thor10.7lite-win-pack/DESKTOP-B9H28RR_thor_2024-02-20_1750.html

No one who has responded in this topic (avast users) can give you that assurance.
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Offline Philipp20

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Re: virus? do i need to worry?
« Reply #11 on: February 20, 2024, 07:43:13 PM »
and who can i ask then my friend? there must be something i can do than just accept it and hope for the best right?

Offline DavidR

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Re: virus? do i need to worry?
« Reply #12 on: February 20, 2024, 07:55:49 PM »
You were given the link to Avast in Reply #6 above to investigate as a possible false positive.
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Offline Brian175

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Re: virus? do i need to worry?
« Reply #13 on: February 22, 2024, 09:03:04 PM »
I use AVG but the AVG community is down at the moment so I am posting a recent virus event at our household here. I am not looking for any help, just letting folks know this happened.

2/22/24 1:30 PM CST. A person using a second computer in our household was browsing Amazon using Google Chrome about 30 minutes ago. Suddenly the computer audio started saying something to the effect "your computer is locked up, do not shut it off, or attempt to restart, call this number ..." The screen was flashing similar info. The mouse would move, but would not click on anything. I use Alt-Cntrl-Delete to get to the Task Manager. Six instances of Google were running using quite a bit of memory. I ended those Google tasks. The computer came back under my control. I ran the AVG anti-virus scan. That came back clean. System is a Dell tower several years old using W10 with current updates. AVG was on and active when the described event started. We are an older couple.

Offline Pondus

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Re: virus? do i need to worry?
« Reply #14 on: February 22, 2024, 09:08:46 PM »
I use AVG but the AVG community is down at the moment so I am posting a recent virus event at our household here. I am not looking for any help, just letting folks know this happened.

2/22/24 1:30 PM CST. A person using a second computer in our household was browsing Amazon using Google Chrome about 30 minutes ago. Suddenly the computer audio started saying something to the effect "your computer is locked up, do not shut it off, or attempt to restart, call this number ..." The screen was flashing similar info. The mouse would move, but would not click on anything. I use Alt-Cntrl-Delete to get to the Task Manager. Six instances of Google were running using quite a bit of memory. I ended those Google tasks. The computer came back under my control. I ran the AVG anti-virus scan. That came back clean. System is a Dell tower several years old using W10 with current updates. AVG was on and active when the described event started. We are an older couple.
Fake virus warning.
There is lots of videos on YouTube that will show these fake messages

7 years old
https://m.youtube.com/watch?v=rXn8CXE14Fw&pp=ygUeRmFrZSB2aXJ1cyBtZXNzYWdlcyB3aXRoIHZvaWNl


« Last Edit: February 22, 2024, 09:12:40 PM by Pondus »