Author Topic: low secuity/ potection messages urgent please  (Read 1035 times)

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Offline jillehumphrey

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low secuity/ potection messages urgent please
« on: March 19, 2024, 01:26:14 PM »
I am getting message saying security 13% and that VPN not connected even though it is. I need to talk to someone about my account.
jill

Offline rocksteady

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Re: low secuity/ potection messages urgent please
« Reply #1 on: March 19, 2024, 06:06:59 PM »
Which Avast Product is telling you this?
Is it free or paid version?
What device/operating system e.g. pc/Windows 11, phone/android etc.version of

Offline DavidR

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Re: low secuity/ potection messages urgent please
« Reply #2 on: March 19, 2024, 07:04:47 PM »
I am getting message saying security 13% and that VPN not connected even though it is. I need to talk to someone about my account.
jill

I can't say I have ever come across this personally or seen it in the forums...
However there really isn't much information to work with as 'rocksteady' mentions, a screenshot of where you are getting this warning/notice would help.

If this is related to the use of Avast SecureLine VPN for Windows then there is a sub-forum for that product - https://forum.avast.com/index.php?board=53.0
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.5.6116 (build 24.5.9153.762) UI 1.0.808/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security