Guys,
I've done some more testing on my pc, and have found that unchecking "Recycler" and "System Volume Information" from the list of folders will let the thorough scan run without any problems. I didn't check standard scan, but I expect this will work OK too.
These two folders are system folders and hidden by default. However, I and probably a few other users out there, have opted to show all hidden files in the Windows XP folder options. I have not yet tested what happens if I hide these files, but I can imagine that the scans run properly as the folders will not be showing in the scan list - or so I assume.
I guess most Windows XP users do not change much in their setup, and it would be interesting to see if the other users who are experiencing this issue have also chosen to show hidden system folders.
Anyway, I tested 4 different scenarioes. Dumps were created from scenarioes two and three. I will upload them to the ftp-server as soon as possible.
One
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1. Started ashSimpl.exe
2. selected folders, C-drive, unchecked recycler and Sys. volume info
3. Chose thorough scan
4. Did not select to scan archives
The scan finished in 11 minutes 45 seconds without any problems.
Two (dump available)
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1. Repeated steps 1 and 2 above, this time including recycler and Sys. volume info
2 Did not select to scan archives
3. Selected thorough scan
The scan hangs while scanning file number 26585, file name is S-1-5-21-725345543-1123561945-839522115-500. This file is located in the recycler. I then paused the scan and tried to stop it, but I eventually had to use task manager to stop the scan.
Three (dump available)
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1. This time I selected to uncheck the recycler, but check sys. volume info
2. Selected to scan archives
3. selected thorough scan
The scan hangs scanning c:\program files\ZoneLabs\Zonelarm according to the GUI. File number is 146441. Checking the report (I enabled this option in program settings), the last file scanned was c:\System volume Information\MountPoint manager
Four
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1. Selected to scan C-driv, unselected both recycler and Sys. volume info
2. Selected to scan archives
3. Selected thorough scan
The scan finished in 18 minutes without any problems
I hope this information helps find the root cause of the issue.
Thanks and regards,
Janie