Author Topic: NEW HOME DOWNLOAD OROBLEMS  (Read 3368 times)

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poodlepike

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NEW HOME DOWNLOAD OROBLEMS
« on: March 13, 2004, 02:40:01 PM »
I HAVE JUST INSTALLED THE NEW HOME EDITION OF THE ANTIVIRUS PROGRAM.  MY SYSTEM SEEMS TO BE WORKING SLOWER AND WHEN TRYING TO ACCESS MY OUTLOOK EXPRESS I GET THE FOLLOWING MESSAGE:  The connection to the server has failed. Account: 'mail.bellsouth.net', Server: '127.0.0.1', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E.

I FOLLOWED THE FAQ INSTRUCTIONS FOR THE POP3 AND STMP BUT IT DID NOT CHANGE.  ALSO, MY TYPING IS HESITATING IN THIS EMAIL.

I HAVE WINDOWS XP
I HAVE THE AVAST 4.1 HOME EDITION
THE VPS IS 0403-8 12.03.2004
I HAVE PENTIUM4 INTEL
I HAVE FAST ACCESS  DSL AND FIREWALL ENABLED
I UNINSTALLED MY OLD ANTI VIRUS AND REBOOTED BEFORE INSTALLING AVAST
WHEN I TRY TO OPEN MY OE I GET THE MESSAGE

ALSO, I AM NOTICING THAT FOR INSTANCE IF I RIGHT  CLICK ON MY ICONS THERE IS A GHOST LIKE IMAGE BEFORE THE FULL IMAGE APPEARS FOR INSTANCE ON MY AVAST I OR A OR MY MSN BUTTERFLY, ETC.

I EMAILED SUPPORT ABOUT 12 HRS AGO FROM MY MSN ADDRESS AND I HAVEN'T RECIEVED A REPLY,  I DON'T KNOW IF IT WENT THROUGH.

ANY SUGGESTIONS?

Offline Eddy

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Re:NEW HOME DOWNLOAD OROBLEMS
« Reply #1 on: March 13, 2004, 03:10:55 PM »
Search this forum. There are already several threads that deal with the "cannot connect to server" problem.

poodlepike

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Re:NEW HOME DOWNLOAD OROBLEMS
« Reply #2 on: March 13, 2004, 03:25:38 PM »
THANKS ARTAS, WILL DO.

CoJo

  • Guest
Re:NEW HOME DOWNLOAD OROBLEMS
« Reply #3 on: March 13, 2004, 04:01:19 PM »
I HAVE JUST INSTALLED THE NEW HOME EDITION OF THE ANTIVIRUS PROGRAM.  MY SYSTEM SEEMS TO BE WORKING SLOWER AND WHEN TRYING TO ACCESS MY OUTLOOK EXPRESS I GET THE FOLLOWING MESSAGE:  The connection to the server has failed. Account: 'mail.bellsouth.net', Server: '127.0.0.1', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E.

I FOLLOWED THE FAQ INSTRUCTIONS FOR THE POP3 AND STMP BUT IT DID NOT CHANGE.  ALSO, MY TYPING IS HESITATING IN THIS EMAIL.

I HAVE WINDOWS XP
I HAVE THE AVAST 4.1 HOME EDITION
THE VPS IS 0403-8 12.03.2004
I HAVE PENTIUM4 INTEL
I HAVE FAST ACCESS  DSL AND FIREWALL ENABLED
I UNINSTALLED MY OLD ANTI VIRUS AND REBOOTED BEFORE INSTALLING AVAST
WHEN I TRY TO OPEN MY OE I GET THE MESSAGE

ALSO, I AM NOTICING THAT FOR INSTANCE IF I RIGHT  CLICK ON MY ICONS THERE IS A GHOST LIKE IMAGE BEFORE THE FULL IMAGE APPEARS FOR INSTANCE ON MY AVAST I OR A OR MY MSN BUTTERFLY, ETC.

I EMAILED SUPPORT ABOUT 12 HRS AGO FROM MY MSN ADDRESS AND I HAVEN'T RECIEVED A REPLY,  I DON'T KNOW IF IT WENT THROUGH.

ANY SUGGESTIONS?


welcome to the forums!
if you cannot find what you need from searching, come on back and ask more questions...
I also had problems gettin OE set up correctly and know how frustrating it can be--but it can be done :)
and I am not a computer expert as my friends here will readily say ;D

cojo

Offline Lisandro

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Re:NEW HOME DOWNLOAD OROBLEMS
« Reply #4 on: March 13, 2004, 09:01:02 PM »
poodlepike, lets solve your problems one by one:

1. For OE configuration, close it, open the Mail Protection Wizard and follow the screens. You will have your email accounts configurated automatically.

2. Firewall problems? I need more information about it. Which firewall?

3. Older antivirus uninstalled? Which one?

Wellcome to forums.
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