Hello,
I am reaching out to you because I recently encountered an issue with my Wi-Fi application Melcloud, which is used to control my MSZ-HR35VF and MUZ-HR35VF air conditioner remotely. I suspect that Avast, my antivirus software, may potentially be blocking access to this application, making it difficult to use.
The Melcloud Mitsubishi application was working perfectly until recently, but it now seems to be experiencing connection and functionality issues. I have not made any major changes to my device or network settings, which leads me to believe that the problem could be related to Avast.
I am aware that antivirus software can sometimes interfere with certain applications, even if they are legitimate. However, I would like confirmation from Avast to determine if this could be the case in this situation.
Could you please check if Avast is blocking the Melcloud Wi-Fi application and, if so, provide me with instructions on how to resolve this issue? My goal is to be able to use my Melcloud application safely and effectively again.
Thank you in advance for your assistance and attention to this matter. If you require further information from me, please do not hesitate to let me know.
Best regards,
Sam