Author Topic: Error even after upgrade  (Read 212 times)

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Offline Epic9

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Error even after upgrade
« on: April 25, 2024, 11:54:05 PM »
I keep getting a prompt that Avast Secure Browser could not update and to download and reinstall. I am still getting the same error prompt even after installing the newly downloaded version. When I check the update status it shows An error occurred while checking for updates: Update check failed to start (error code 1: 0X80004005 -- system level).

Offline DavidR

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Re: Error even after upgrade
« Reply #1 on: April 26, 2024, 12:45:49 AM »
Check this out - https://support.avast.com/en-gb/article/uninstall-secure-browser/#pc

There is a link in those instructions on the Avast Secure Browser (ASB) uninstall Utility - https://support.avast.com/en-gb/article/10/?option=sb#pc
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.4.6112 (build 24.4.9067.762) UI 1.0.803/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline mchain

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Re: Error even after upgrade
« Reply #2 on: April 26, 2024, 03:34:16 AM »
Sometimes (not all the time) a system restart will fix your Secure Browser update issue.
Windows 10 Home 64-bit 22H2 Avast Premier Security version 24.1.6099 (build 24.1.88821.762)  UI version 1.0.797
 UI version 1.0.788.  Windows 11 Home 23H2 - Windows 11 Pro 23H2 Avast Premier Security version 24.2.6105 (build 24.1.8918.827) UI version 1.0.801