Author Topic: Web Shield blocking Firefox add-on  (Read 212 times)

0 Members and 1 Guest are viewing this topic.

Offline Klay3

  • Newbie
  • *
  • Posts: 3
Web Shield blocking Firefox add-on
« on: May 24, 2024, 08:27:37 PM »
Web Shield is blocking an add-on I'm using in Firefox: disconnect.me.
I've attached a screenshot of the Avast alert.
I can't find a way to allow the extension to run. I don't want to turn off web shield either.
How do I allow this extension to run?
Thanks!

Offline Pondus

  • Probably Bot
  • ****
  • Posts: 37614
  • Not a avast user
Re: Web Shield blocking Firefox add-on
« Reply #1 on: May 24, 2024, 09:13:02 PM »
Quote
Web Shield is blocking an add-on I'm using in Firefox: disconnect.me. 
No it is not. It is blocking the URL it is connecting to

https://www.virustotal.com/gui/url/3749e467b768fcdfae422c459a4e3863a88a2870b003a4032e4878eaca6dde96/detection


Offline DavidR

  • Avast √úberevangelist
  • Certainly Bot
  • *****
  • Posts: 89340
  • No support PMs thanks
Re: Web Shield blocking Firefox add-on
« Reply #2 on: May 24, 2024, 11:19:05 PM »
Snap - I also sent off a possible URL FP to Avast yesterday.

I have been using this add-on in firefox for longer than I can remember.
I felt comfortable enough to use the Create Exception - my Alert Window differs slightly from the OP, see attached screenshot.
« Last Edit: May 24, 2024, 11:20:41 PM by DavidR »
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.5.6116 (build 24.5.9153.762) UI 1.0.808/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security