Author Topic: Cannot login my account online  (Read 384 times)

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Offline lyc0826

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Cannot login my account online
« on: May 26, 2024, 10:04:26 AM »
I'm a user in China. When I was to login my account on avast.com, I got an error message like "Sorry, Matrix error...". How can I solve this problem? Thank you.

Offline mchain

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Re: Cannot login my account online
« Reply #1 on: May 28, 2024, 06:14:02 AM »
Get that sometimes.  Are you able to access any country outside of China?
Windows 11 Home 23H2
Windows 11 Pro 23H2
Avast Premier Security version 24.8.6127 (build 24.8.9372.868)
UI version 1.0.814