Author Topic: How to temporarily suppress an alert?  (Read 525 times)

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Offline Paul Blueberry

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How to temporarily suppress an alert?
« on: August 18, 2024, 10:37:44 PM »
Suppose,
  • you get an Avast alert several times (see the picture), and
  • you are convinced, that this is a false positive, i.e. it's not a threat, but Avast incorrectly classifies it as a threat.


Is there a way to automatically suppress this alert with a rule? E.g.:
  • If Threat name = so and so and URL = example.com, then abort connection and don't alert me.
  • If Threat name = so and so and URL = example.com, then don't abort connection and don't alert me.

ANSWER: There is no such feature (see igor's reply), but there is a similar (less powerful) feature. You can add an exception. Avast Settings > General > Exceptions.
« Last Edit: August 19, 2024, 05:05:25 PM by Paul Blueberry »

Offline Pondus

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Re: How to temporarily suppress an alert?
« Reply #1 on: August 18, 2024, 11:25:47 PM »
Quote
you are convinced, that this is a false positive, i.e. it's not a threat, but Avast incorrectly classifies it as a threat.
You report it to avast lab so they can investigate and fix
https://forum.avast.com/index.php?topic=14433.msg1289438#msg1289438


Quote
Is there a way to automatically suppress this alert with a rule? E.g.:
Have no idea, i dont use avast


« Last Edit: August 18, 2024, 11:41:27 PM by Pondus »

Offline DavidR

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Re: How to temporarily suppress an alert?
« Reply #2 on: August 19, 2024, 01:16:56 AM »
The answer was already given in the other topic.
Add an exclusion if you accept the risk that this could bring.

I think, this means no, you won't answer it. Maybe someone else?
<snip>
The answer is already in the topic, "Adding an exclusion would leave you at risk (if this isn't legit) and possibly not what you are seeking."
If 'you accept the risk' by adding an exclusion.
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Offline chris...

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Re: How to temporarily suppress an alert?
« Reply #3 on: August 19, 2024, 12:10:18 PM »
Hello,
I have the impression that he wants to know how to set an exception.
So:
https://support.avast.com/article/antivirus-scan-exclusions/#pc

edit:However, if it were me, I'd do some research to find out how to disable Windows telemetry services, which would prevent all these processes (detected by avast) from running.
I personally have W10 on 2 devices (updated) with these services disabled and I don't have any problems.

You report it to avast lab so they can investigate and fix
he certainly knows about it:
https://forum.avast.com/index.php?topic=328363.0
« Last Edit: August 19, 2024, 12:20:49 PM by chris... »

Offline DavidR

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Re: How to temporarily suppress an alert?
« Reply #4 on: August 19, 2024, 01:44:17 PM »
<snip>
edit:However, if it were me, I'd do some research to find out how to disable Windows telemetry services, which would prevent all these processes (detected by avast) from running.
I personally have W10 on 2 devices (updated) with these services disabled and I don't have any problems.
<snip quote>
I have Windows10 Home and I have never changed this setting and it is off, presumably by default on the Home version.  I also have my win10 installation setup as a local account, I didn't want to be logging on connecting to a Microsoft account.
« Last Edit: August 19, 2024, 01:46:24 PM by DavidR »
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD - 27" external monitor 1440p 2560x1440 resolution - avast! free  24.9.6130 (build 24.9.9452.762) UI 1.0.818/ Firefox, uBlock Origin Lite, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline igor

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Re: How to temporarily suppress an alert?
« Reply #5 on: August 19, 2024, 04:10:20 PM »
I'm afraid there are no threat-based exclusions, i.e. it's always all or nothing (plus, the site being on exclusion list generally means the traffic with that site is not scanned at all).

Offline Paul Blueberry

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Re: How to temporarily suppress an alert?
« Reply #6 on: August 19, 2024, 05:00:10 PM »
Thank you, chris... and igor. So, there is a similar feature called exceptions/exclusions. Unfortunately, this is not as powerful, as the feature described by me. Better than nothing, though.