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Renewal
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Topic: Renewal (Read 2567 times)
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rcazelot
Guest
Renewal
«
on:
May 01, 2008, 04:15:38 PM »
I have tried to renew my subscription, but have gotten no registration key. I tried about 1 week before my exp. date & then a few days later, & then today, which is my exp. date, & still no response. I have the Home Edition 4.8. Please help.
Thanks
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DavidR
Avast Überevangelist
Certainly Bot
Posts: 89061
No support PMs thanks
Re: Renewal
«
Reply #1 on:
May 01, 2008, 04:58:06 PM »
If you aren't getting a response it is most likely due to some spam filtering tools, either at your ISP's email server or on your system. Do you or your ISP use anti-spam filtering ?
You should receive an email from register @ avast.com (without the spaces) with your registration key, ensure that is added to any whitelist.
Are you using the same email address as before when you first registered ?
If so I would suggest you try again and use a different email address, get a free Yahoo account and try that if you haven't got another email address.
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Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security
rcazelot
Guest
Re: Renewal
«
Reply #2 on:
May 01, 2008, 05:45:20 PM »
Thank you so much, I used a different email address & that worked.
Thanks again
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DavidR
Avast Überevangelist
Certainly Bot
Posts: 89061
No support PMs thanks
Re: Renewal
«
Reply #3 on:
May 01, 2008, 06:25:06 PM »
No problem, glad I could help.
It would be worth asking your ISP if they use spam filtering as you may have other emails (not just the avast.com ones) you never see, disappearing into the black hole.
Welcome to the forums.
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Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security
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Avast WEBforum
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Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier)
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hectic-mmv
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Renewal