Author Topic: access to internet and mail  (Read 4692 times)

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Janette

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access to internet and mail
« on: May 07, 2008, 07:26:40 PM »
I am new to avast, after installing I have problems gaining access to internet and mail, the only way I can co it is to restart the computer (which is time consuming) after that I have no problems has anyone any ideas.  Thanks

Offline DavidR

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Re: access to internet and mail
« Reply #1 on: May 07, 2008, 08:18:03 PM »
What errors are displayed ?

What is your firewall ? Does it allow ashWebSv.exe and ashMaiSv.exe internet access ?
- If it does delete the entry for it, reconnect to the internet browse and try to collect your email, this will force the firewall to ask permission again.

Though your rebooting to solve it doesn't appear to be firewall related.
Have (or did) you another AV installed in this system, if so what was it and how did you get rid of it ?

I trust that you aren't using the server edition of avast ?
Hopefully one of the moderators will move this to the avast 4 Home/Pro forum.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 23.1.6049 (build 23.1.7883.774) UI 1.0.746/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security