Author Topic: Error Message when trying to update  (Read 1964 times)

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Error Message when trying to update
« on: June 11, 2008, 07:18:14 PM »
Hi All,

I am getting the following message when Avast is trying to connect to update.

Information about current update:
Last encountered error: Cannot connect to (

Total time: 2:20

My system is connected to the internet via COX Cable.  I have no trouble going to any other internet location.    ANY SUGGESTIONS on how to resolve the problem???

Offline DavidR

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Re: Error Message when trying to update
« Reply #1 on: June 11, 2008, 07:37:52 PM »
What is your firewall ?
Does it allow avast.setup internet access ?
- If it does delete the entry for it and do a manual update, this will force the firewall to ask permission again.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.5.6116 (build 24.5.9153.762) UI 1.0.808/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security