Author Topic: Mail Scanner not working?  (Read 2998 times)

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Mail Scanner not working?
« on: April 02, 2004, 11:06:09 PM »

Just out of the blue, my mail scanner is not working properly. When I change my mail settings in the mail program back to normal, then it works. When I revert to the and #server settings I get a "unable to locate server" or "server may be shut down" error.

Any suggestions?


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Re:Mail Scanner not working?
« Reply #1 on: April 03, 2004, 03:25:01 AM »

Firstly, when you set up Avast, did you use the Mail Protection Wizard, or did you configure manually?

Secondly, are you using the Pro or Home version of Avast?

Thirdly, what is your ISP? and mail client?

The simplest thing to do is one or both of these:
1.  Rerun the Mail Protection Wizard.
2.  If you are using Win XP, then go into Control Panel/Add_Remove and highlight Avast....then Remove.
At this point you will be given the option to REPAIR Avast.  Click it .

It is hard to tell at this point what the cause of the problem is until I know more about your setup.

Thank you.

Offline Lisandro

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Re:Mail Scanner not working?
« Reply #2 on: April 03, 2004, 03:36:43 AM »
Ier, as techie said, if you configure your email account to not use avast! Then you close your email client and run Mail Protection Wizard, besides the automatic configuration you will start ashMaiSv.exe which is the service of avast that allow the emails to be sent.

I just guess if this is not a firewall problem... Do you allow ashMaiSv.exe to connect the Internet?  8)
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