galooma,
I think that I may have something for you:
Read over this the content of this link to run a modem diagnostic (It wa easier than typing it all out...hahaha):
http://support.egate.net/article_display.asp?articleid=1776098365Then, try this:
If you're using a WinModem and are unlucky enough to have it vanish from the System Control Panel, here's a likely solution:
1. Go to the hidden c:\windows\inf directory. To see this directory, you may need to go to the View menu, choose "Folder Options...," click the "View" tab if one is present, and then check the option "show all files."
2. Search for the WinModem modem model number as a text string in each ".inf" file in this directory.
3. Rename the files that you suspect reference your WinModem. Don't use the ".inf" extension in the newly named file.
4. Go to the manufacturer's web site and find the latest driver/software files.
5. Reboot your machine (the modem should reappear in the Control Panel).
Note:
Install the modem's software from disk (important!). Each modem has a different method for installing its software.
Be sure to read the manufacturer's ReadMe files to see how this should be done for your particular modem's brand and model.
Note:
Determine the manufacturer as I have described through the Device Manager and download the drivers from the vendor site. While your in the DM, see if any yellow flags show anywhere on the list. Let me know where they are if so. These indicate a hardware conflict which we will need to resolve.
Another possible solution is to pull the modem from its PCI slot and move it (naturally to a similar slot
). In some cases, this will cause the modem to reappear in the Control Panel.
Hope this helps.
Techie101