Hi,
what WIN do you have ?
Where exactly was the infected File found (full pathname and filename) ?
Sometimes it's enough to
- clear all TEMP-folders and
- empty Temp.Int.Files folder(s) (via IE->Extras-Internetoptions->Delete files, including OFFLINE files) and
- empty java-Cache or
- disable system restore on Win ME/XP
to get rid of it..
test the file with OnlineScanners e.g. from Trend, RAV & KAV (see below) to get a more specific name
(you need to temporarily disable AV-Resident Shield/Monitor/Guard to be able to scan the file online)
(If they all don't show it as infected, please send it in a password-protected zip-file to
virus@free-av.de/virus (at) asw (dot) cz
Include the password and a link to this posting in the mailtext)
-remove the Virus/Malware and it's system modifications according to VirusInfos
from Avast, VGREP, TrendMicro, Kaspersky;
you might also try searching for the virus name or filename with google
general removal procedure:
- disable system restore on Win ME/XP
- kill respective Backdoor/Trojan process with task manager
- search for the file/process names in the registry; remove the malware's startup entries in the registry
- disinfect or (if disinfection is not possible) delete the file; this may be possible only after a reboot
-Secure your system:
change passwords, secure shares, install patches/updates for WIN&IE;
disable ActiveX and Scripting in IE except for know secure sites - or better use a secure browser
- scan your whole system with updated avast and maybe a 2nd scanner ,e.g. TrendMicro to check whether your PC is clean
- reenable system restore on Win ME/XP
if it's of the trojan-gen kind: ad-aware and cwshredder might also help
if you still can't remove it, you could post a logfile of Hijackthis here
see
www.lurkhere.com ->nicefiles and
www.lavasoft.deFurther Details and Links via the board search above