When trying to update program got Avast Antivirus setup window with a word 'summary' and BLANK window! When trying to update iAVS got a little window Avast antivirus setup with a red cross and 'Access denied' text!
Log:
16.07.2008 20:07:34 general: Started: 16.07.2008, 20:07:34
16.07.2008 20:07:34 general: Running setup_av_pro-4b1 (1201)
16.07.2008 20:07:34 system: Operating system: WindowsXP ver 5.1, build 2600, sp 2.0 [Service Pack 2]
16.07.2008 20:07:34 system: Memory: 70% load. Phys:152076/523748K free, Page:1131828/1513520K free, Virt:2068180/2097024K free
16.07.2008 20:07:34 system: Computer WinName: COMP
16.07.2008 20:07:34 system: Windows Net User: COMP\M&M
16.07.2008 20:07:34 general: Cmdline: /downloadpkgs /noreboot /updatevps /silent /progress
16.07.2008 20:07:34 general: DldSrc set to inet
16.07.2008 20:07:34 general: Operation set to INST_OP_UPDATE_GET_PACKAGES
16.07.2008 20:07:34 general: Old version: 4b1 (1201)
16.07.2008 20:07:34 system: Using temp: C:\DOCUME~1\M&M\LOCALS~1\Temp\_av_proI.tm~a03668 (1170M free)
16.07.2008 20:07:34 general: SGW32P::CheckIfInstalled set m_bAlreadyInstalled to 1
16.07.2008 20:07:34 internet: SYNCER: Agent=Syncer/4.80 (av_pro-1201;p)
16.07.2008 20:07:34 system: Computer DnsName: comp
16.07.2008 20:07:34 system: Computer Ip Addr: 169.254.2.249
16.07.2008 20:07:34 system: Installed in: C:\Program Files\Alwil Software\Avast4 (1170M free)
16.07.2008 20:07:34 internet: SYNCER: Type: use IE settings
16.07.2008 20:07:34 internet: SYNCER: Auth: another authentication, use WinInet
16.07.2008 20:07:34 package: Part prg_av_pro-4b1 is installed
16.07.2008 20:07:34 package: Part vps-8061101 is installed
16.07.2008 20:07:34 package: Part news-4b is installed
16.07.2008 20:07:34 package: Part setup_av_pro-4b1 is installed
16.07.2008 20:07:34 package: Part jrog-3e is installed
16.07.2008 20:07:35 general: Old version: 4b1 (1201)
16.07.2008 20:07:35 file: SetExistingFilesBitmap: 1054->154->154
16.07.2008 20:07:35 general: GUID: 6cc5ee62-705f-485f-917d-2121885730db
16.07.2008 20:07:36 general: Server definition(s) loaded for 'main': 184 (maintenance:0)
16.07.2008 20:07:36 general: SelectCurrent: selected server 'Download647 AVAST Server' from 'main'
16.07.2008 20:07:36 internet: SYNCER: Type: use IE settings
16.07.2008 20:07:36 internet: SYNCER: Auth: another authentication, use WinInet
16.07.2008 20:07:36 general: Entered SetupProcessPro::Do( INST_OP_UPDATE_GET_PACKAGES )
16.07.2008 20:07:36 general: Entered SetupProcessWin32Avast::Do( INST_OP_UPDATE_GET_PACKAGES )
16.07.2008 20:07:36 general: Entered SetupProcessWin32::Do( INST_OP_UPDATE_GET_PACKAGES )
16.07.2008 20:07:36 general: Entered SetupProcess::Do( INST_OP_UPDATE_GET_PACKAGES )
16.07.2008 20:07:36 general: progress thread start
16.07.2008 20:07:36 internet: SYNCER: Agent=Syncer/4.80 (av_pro-1201;f)
16.07.2008 20:07:45 internet: Used server:
http://download647.avast.com/iavs4x16.07.2008 20:07:45 internet: Used server:
http://download647.avast.com/iavs4x16.07.2008 20:07:45 file: GetFileWithRetry: servers.def.vpu downloaded .
16.07.2008 20:07:46 file: GetNewerStampedFile:compatCopyFile failed: C:\DOCUME~1\M&M\LOCALS~1\Temp\_av_proI.tm~a03668\onefile, C:\Program Files\Alwil Software\Avast4\Setup\servers.def.vpu, error: 0x00000005
16.07.2008 20:07:46 package: Download servers.def, servers.def.vpu failed with error 0x20000011.
16.07.2008 20:07:46 internet: Used server:
http://download647.avast.com/iavs4x16.07.2008 20:07:53 internet: Used server:
http://download647.avast.com/iavs4x16.07.2008 20:07:53 file: GetFileWithRetry: servers.def downloaded .
16.07.2008 20:07:53 file: GetNewerStampedFile:compatCopyFile failed: C:\DOCUME~1\M&M\LOCALS~1\Temp\_av_proI.tm~a03668\onefile, C:\Program Files\Alwil Software\Avast4\Setup\servers.def, error: 0x00000005
16.07.2008 20:07:53 package: Tried to download servers.def but failed with error 0x00000005.
16.07.2008 20:07:53 general: Err:Îòêàçàíî â äîñòóïå.
then a blank Summary window again.
Hosts file has 1 string:
127.0.0.1 localhost
Firewall allowed avast.setup access. Deleting the entry does nothing, problem persists.