Author Topic: malware on msupdte.exe.. please help me!  (Read 17910 times)

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Spiritsongs

  • Guest
Re: malware on msupdte.exe.. please help me!
« Reply #15 on: August 05, 2008, 07:37:14 PM »
 :)  Hi :

 "DavidR" posted a link to a bleepingcomputer Site that is a "Removal Guide"
  for this malware; it recommends using a program called "SDFix" ; have you
  installed this program and ran it ?

  "Backdoor Trojan(s)" are extremely dangerous and can be difficult to see
  ALL of its "components" ; would be wise to read and possible "act" on the
  Info at www.geekstogo.com/2007/10/03/what-is-a-backdoor-trojan/  .

Offline Lisandro

  • Avast team
  • Certainly Bot
  • *
  • Posts: 67194
Re: malware on msupdte.exe.. please help me!
« Reply #16 on: August 05, 2008, 08:02:38 PM »
I suggest:

1. Disable System Restore and then reenable it again.
2. Clean your temporary files.
3. Schedule a boot time scanning with avast with archive scanning turned on. If avast does not detect it, you can try DrWeb CureIT! instead.
4. Use SUPERantispyware, MBAM or Spyware Terminator to scan for spywares and trojans. If any infection is detected, better and safer is send the file to Quarantine than to simple delete than.
5. Test your machine with anti-rootkit applications. I suggest avast! antirootkit or Trend Micro RootkitBuster.
6. Make a HijackThis log to post here or, better, submit the RunScanner log to to on-line analysis.
7. Immunize your system with SpywareBlaster or Windows Advanced Care.
8. Check if you have insecure applications with Secunia Software Inspector.
The best things in life are free.

YoKenny

  • Guest
Re: malware on msupdte.exe.. please help me!
« Reply #17 on: August 05, 2008, 08:15:51 PM »
:)  Hi Gelo :

  Since you are NOT using Avast ( this is the Avast Support Forums ) and
  using AVG, you should be asking for help on THEIR Support Forums at
  http://freeforum.avg.com/  ,  SPECIFICALLY THEIR "Removing Viruses, Virus Removal Tools"  sub-forum .
The main reason I am using Avast is the totally unfriendly moderators ( dictators? ) on their forum plus I used AVG 7.5 for ages and then it started to pop up that I needed to update to 8.0 which I did and found that it would even make a Norton ( Symantec) devotee blush.

gelo136

  • Guest
Re: malware on msupdte.exe.. please help me!
« Reply #18 on: August 06, 2008, 06:04:03 AM »
:)  Hi Gelo :

  Since you are NOT using Avast ( this is the Avast Support Forums ) and
  using AVG, you should be asking for help on THEIR Support Forums at
  http://freeforum.avg.com/  ,  SPECIFICALLY THEIR "Removing Viruses, Virus Removal Tools"  sub-forum .
The main reason I am using Avast is the totally unfriendly moderators ( dictators? ) on their forum plus I used AVG 7.5 for ages and then it started to pop up that I needed to update to 8.0 which I did and found that it would even make a Norton ( Symantec) devotee blush.

i actually posted there and the mods really aren't friendly.  changed to avast now haha.

gelo136

  • Guest
Re: malware on msupdte.exe.. please help me!
« Reply #19 on: August 06, 2008, 06:08:27 AM »
:)  Hi :

 "DavidR" posted a link to a bleepingcomputer Site that is a "Removal Guide"
  for this malware; it recommends using a program called "SDFix" ; have you
  installed this program and ran it ?

  "Backdoor Trojan(s)" are extremely dangerous and can be difficult to see
  ALL of its "components" ; would be wise to read and possible "act" on the
  Info at www.geekstogo.com/2007/10/03/what-is-a-backdoor-trojan/  .

i did the mbam scan, the malwarebytes' anti-malware and it detected the msupdte.exe and i deleted it. also, there was something detected in the registry and deleted that as well. i haven't tried the sdfix

wyrmrider

  • Guest
Re: malware on msupdte.exe.. please help me!
« Reply #20 on: August 06, 2008, 06:21:30 PM »
gelo
run the sdfix and post the MBAM log, SDFix log and a new Hijack This
these type of trojans are hard to kill and the installer may still be hidden

gelo136

  • Guest
Re: malware on msupdte.exe.. please help me!
« Reply #21 on: August 07, 2008, 05:05:39 PM »
gelo
run the sdfix and post the MBAM log, SDFix log and a new Hijack This
these type of trojans are hard to kill and the installer may still be hidden

i've done it! attached are the files you asked for. thanks a lot for the help :D
btw, do I have to uninstall the sdfix after this?

gelo136

  • Guest
Re: malware on msupdte.exe.. please help me!
« Reply #22 on: August 09, 2008, 02:09:16 PM »
wyrmrider.. please reply to my last post i cant send PMs. thank you!