Author Topic: Need Help Activating Avast Antivirus  (Read 5257 times)

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Offline looknrnd

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Need Help Activating Avast Antivirus
« on: August 27, 2008, 02:48:23 AM »
Can anyone tell me how I can get in touch with someone if I am having trouble getting Avast to accept my activation license? Neither the free activation code would work nor the new one I just received in my email after purchasing the upgrade. It keeps saying invalid license. Thank you.

Offline PotatoMan

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Re: Need Help Activating Avast Antivirus
« Reply #1 on: August 27, 2008, 03:02:11 AM »
Can anyone tell me how I can get in touch with someone if I am having trouble getting Avast to accept my activation license? Neither the free activation code would work nor the new one I just received in my email after purchasing the upgrade. It keeps saying invalid license. Thank you.

Hmm, this is quite awkward. Have you tried uninstalling and reinstalling and using the avast! uninstaller tool? Re-register and see if that license key works.

Offline gdiloren

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Re: Need Help Activating Avast Antivirus
« Reply #2 on: August 27, 2008, 03:23:32 AM »
Can anyone tell me how I can get in touch with someone if I am having trouble getting Avast to accept my activation license? Neither the free activation code would work nor the new one I just received in my email after purchasing the upgrade. It keeps saying invalid license. Thank you.
Highlight your activation licence code in your email and right-click on it. Click copy. Then paste it where it belongs. That's the only way...! 8)
Avast protects well!!!

Offline Bluesman

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Re: Need Help Activating Avast Antivirus
« Reply #3 on: August 27, 2008, 03:08:17 PM »
Can anyone tell me how I can get in touch with someone if I am having trouble getting Avast to accept my activation license? Neither the free activation code would work nor the new one I just received in my email after purchasing the upgrade. It keeps saying invalid license. Thank you.

Check that you copy'n'paste the whole key, and also that you don't get an space last in the key

"W123456781234567890" <--- Correct

"W123456781234567890 " <--- Wrong
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Offline Lisandro

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Re: Need Help Activating Avast Antivirus
« Reply #4 on: August 27, 2008, 04:01:30 PM »
Go to the SSL page version and register from there: https://secure.avast.com/scripts/register.php?lang=ENG

See the tutorial:  http://www.avast.com/files/tutorials/insert_key.htm
Please take a look here: http://www.avast.com/eng/faq-invalid-license-number.html

Is your system date/time correct?
Do you use copy & paste method?
Are you sure you do not include the 'last blank space' in the paragraph while copying & pasting?
The best things in life are free.

Offline DavidR

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Re: Need Help Activating Avast Antivirus
« Reply #5 on: August 27, 2008, 05:48:25 PM »
Can anyone tell me how I can get in touch with someone if I am having trouble getting Avast to accept my activation license? Neither the free activation code would work nor the new one I just received in my email after purchasing the upgrade. It keeps saying invalid license. Thank you.

If you have paid for the Pro license, where did you buy it ?

What are the full errors displayed when entering the license key ?

You could contact sales@avast.com.
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