Author Topic: file flagged incorrectly as virus  (Read 7261 times)

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aromano

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file flagged incorrectly as virus
« on: September 30, 2008, 11:08:02 PM »
Hi, I am trying to install Business Objects on users computer.  When trying to launch it, Avast flags the boresen.dll file and won't allow it to launch.  Adding it to the Exception list apparently only helps when running a scan and not the On Access Scanner.  In the long term please add this to your next VBS update.  In the short term please let me know how to allow this to run now.  I had to disable the on-access scanner to allow the program to run (obviously not ideal).  The results of the VirusTotal scan is below:
File FilthyFile.zip received on 09.30.2008 20:09:27 (CET)
Antivirus   Version   Last Update   Result
AhnLab-V3   2008.10.1.0   2008.09.30   -
AntiVir   7.8.1.34   2008.09.30   TR/Crypt.CFI.Gen
Authentium   5.1.0.4   2008.09.30   -
Avast   4.8.1195.0   2008.09.30   Win32:Trojan-gen {Other}
AVG   8.0.0.161   2008.09.30   -
BitDefender   7.2   2008.09.30   -
CAT-QuickHeal   9.50   2008.09.30   -
ClamAV   0.93.1   2008.09.30   -
DrWeb   4.44.0.09170   2008.09.30   -
eSafe   7.0.17.0   2008.09.30   -
eTrust-Vet   31.6.6118   2008.09.30   -
Ewido   4.0   2008.09.30   -
F-Prot   4.4.4.56   2008.09.30   -
F-Secure   8.0.14332.0   2008.09.30   -
Fortinet   3.113.0.0   2008.09.30   -
GData   19   2008.09.30   Win32:Trojan-gen {Other}
Ikarus   T3.1.1.34.0   2008.09.30   -
K7AntiVirus   7.10.478   2008.09.30   -
Kaspersky   7.0.0.125   2008.09.30   -
McAfee   5394   2008.09.30   -
Microsoft   1.4005   2008.09.30   -
NOD32   3483   2008.09.30   -
Norman   5.80.02   2008.09.30   -
Panda   9.0.0.4   2008.09.30   -
PCTools   4.4.2.0   2008.09.30   -
Prevx1   V2   2008.09.30   -
Rising   20.63.62.00   2008.09.28   -
SecureWeb-Gateway   6.7.6   2008.09.30   Trojan.Crypt.CFI.Gen
Sophos   4.34.0   2008.09.30   -
Sunbelt   3.1.1668.1   2008.09.24   -
Symantec   10   2008.09.30   -
TheHacker   6.3.0.9.097   2008.09.29   -
TrendMicro   8.700.0.1004   2008.09.30   -
VBA32   3.12.8.6   2008.09.30   -
ViRobot   2008.9.30.1398   2008.09.30   -
VirusBuster   4.5.11.0   2008.09.30   -
Additional information
File size: 568394 bytes
MD5...: 27e2a196dcb718586788bcab6fa57a7f
SHA1..: 1735d780a92db5d5f99e9f53b9e850f443220e38
SHA256: 7ab06ed02780b4700e9b62a383d781857c4b0426f4de0a9b830b2a3d383a86dd
SHA512: 0dc2f5f68ed203efcf59d9a81093beac682f9d4e332f3a54d647b70e2d8e8a14<br>ad00bd318145138dec8e33f7461248833d166021860a844d3e311a94364ba794
PEiD..: -
TrID..: File type identification<br>ZIP compressed archive (100.0%)
PEInfo: -

Offline Lisandro

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Re: file flagged incorrectly as virus
« Reply #1 on: October 01, 2008, 01:11:19 AM »
There are two Exclusion lists:

For the Standard Shield provider (on-access scanning):
Left click the 'a' blue icon, click on the provider icon at left and then Customize.
Go to Advanced tab and click on Add button...

For the other providers (on-demand scanning such as the screen-saver or the Simple User Interface):
Right click the 'a' blue icon, click Program Settings.
Go to Exclusions tab and click on Add button...

You can use wildcards like * and ?.
But be careful, you should 'exclude' that many files that let your system in danger.
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Online DavidR

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Re: file flagged incorrectly as virus
« Reply #2 on: October 01, 2008, 02:14:14 AM »
As has been mentioned on his other topic, http://forum.avast.com/index.php?topic=39034.0 that we have both replied on.
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Offline Lisandro

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Re: file flagged incorrectly as virus
« Reply #3 on: October 01, 2008, 03:07:25 AM »
aromano, asking twice the same just double the effort of help...
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aromano

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Re: file flagged incorrectly as virus
« Reply #4 on: October 01, 2008, 03:58:33 PM »
The reason I'm asking in two areas of the forum is because someone mentioned that I posted a question in the wrong place so I was guessing this was the right place.  I am using ADNM and created an msi using it.  I therefore cannot "Left click the 'a' blue icon, click on the provider icon at left and then Customize."  Right or left clicking on the icon in the system tray does nothing.  Did I create the msi wrong or can I create it a different way?  This is application is very important to our company and I can really use all the help I can get.