Author Topic: Win32:Trojan-gen (other).  (Read 9513 times)

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arcbuilder

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Re: Win32:Trojan-gen (other).
« Reply #15 on: October 23, 2008, 08:56:59 PM »
Results attached.

Unable to find the first file. Did a search, in temporary internet files, on parts of the file name and nothing turning up. Browsed through the file and can't find. Virus total tries to upload the entire folder, is this what I should do?

Offline FreewheelinFrank

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Re: Win32:Trojan-gen (other).
« Reply #16 on: October 23, 2008, 09:03:25 PM »
I think it was an avast! file anyway. The other two are OK (didn't think they would be anything bad, really).

Have you removed McAfee/Symantec? Two AV's on one computer are enough to cause problems, let alone three.
     Bambleweeny 57 sub-meson brain     Don't Surf in the Nude Blog

arcbuilder

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Re: Win32:Trojan-gen (other).
« Reply #17 on: October 23, 2008, 09:11:22 PM »
Just about to. Can you just clarify what 'Do a clean install of avast! Uninstall avast!..', means in this instruction.

Between 3 of them I'd have thought they'd stop the virus!!
 

Offline FreewheelinFrank

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Re: Win32:Trojan-gen (other).
« Reply #18 on: October 23, 2008, 09:20:24 PM »
Anti virus programs will fight and cause problems rather than work together, so you're actually less secure.

Having one anti-virus installed may also prevent another AV from installing correctly. avast! frequently doesn't work correctly when it's installed on top of McAfee or Symantec. I can't imagine it's running well on top of both.

A clean install means:

1) Uninstall avast! fro Add/Remove Programs and reboot
2) Run the McAfee and Symantec removal tools and reboot
3) Reinstall avast!
     Bambleweeny 57 sub-meson brain     Don't Surf in the Nude Blog

arcbuilder

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Re: Win32:Trojan-gen (other).
« Reply #19 on: October 28, 2008, 11:27:44 PM »
I've done all the recommended steps, ran a boot time scan and a thorough Avast scan and both came back clear. Does this mean that i can be 100% confident that the virus has been successfully removed? Or, is there something else I should run to be sure?