Author Topic: Help with 'lost' license key for pro version  (Read 3114 times)

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Leoloek

  • Guest
Help with 'lost' license key for pro version
« on: October 20, 2008, 09:00:12 PM »
Hello,

I had to uninstall Avast and reinstall it. The installation went allright and after a reboot thought i copied in the license key for the pro version which i had payed for and received this year.

But the license key appeared to be for the home version, which was on my system after i had to assist someone. And as i was mistaken, i deleted the key for the pro version.

How can i get this license key back? Is there any procedure that i have to go through that will enable me to use the pro version again? Hope to hare from you.

Leoloek

ardvark

  • Guest
Re: Help with 'lost' license key for pro version
« Reply #1 on: October 20, 2008, 09:15:58 PM »
Hi...

I think Alwil should be able to send you a duplicate by contacting them here...

http://www.avast.com/eng/how-to-contact-alwil-software.html

Use the link that includes "info."

Best Regards... :)

Offline Lisandro

  • Avast team
  • Certainly Bot
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  • Posts: 67194
Re: Help with 'lost' license key for pro version
« Reply #2 on: October 20, 2008, 11:12:18 PM »
How can i get this license key back?
Just send an email to sales(at)avast(dot)com and tell the story...
The best things in life are free.

Leoloek

  • Guest
Re: Help with 'lost' license key for pro version
« Reply #3 on: October 23, 2008, 11:35:24 AM »
Thank you.

I'm up and running again.

Leoloek

Offline Lisandro

  • Avast team
  • Certainly Bot
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  • Posts: 67194
Re: Help with 'lost' license key for pro version
« Reply #4 on: October 23, 2008, 02:09:27 PM »
I'm up and running again.
Glad to know...
Feel free to come back any time you need help or just to change experiences 8)
The best things in life are free.