Author Topic: Help! Can'T Update!  (Read 2463 times)

0 Members and 5 Guests are viewing this topic.

jcharex

  • Guest
Help! Can'T Update!
« on: December 04, 2008, 01:24:08 PM »
Please help me.. i can't update my Avast 4.8 Home Edition...
Til now i still have this file version : 080723-1.

Please help... Thanks!

YoKenny

  • Guest
Re: Help! Can'T Update!
« Reply #1 on: December 04, 2008, 02:10:12 PM »
Welcome jcharex

What operating system are you running and Service Pack?

Are you running a firewall?

Did you have another anti virus application installed previously?

Offline Lisandro

  • Avast team
  • Certainly Bot
  • *
  • Posts: 67183
Re: Help! Can'T Update!
« Reply #2 on: December 04, 2008, 02:35:38 PM »
Please, post the last 300-350 lines of avast log: C:\Program Files\Alwil Software\Avast4\DATA\log\Setup.log
The best things in life are free.

jcharex

  • Guest
Re: Help! Can'T Update!
« Reply #3 on: December 05, 2008, 07:00:40 AM »
Welcome jcharex

What operating system are you running and Service Pack?

Are you running a firewall?

Did you have another anti virus application installed previously?

my operating system is windows black xp service pack2

previously i use nod32 i unistall it and i use avast again
i am using windows firewall...
im still having trouble updating my av

Offline Lisandro

  • Avast team
  • Certainly Bot
  • *
  • Posts: 67183
Re: Help! Can'T Update!
« Reply #4 on: December 05, 2008, 01:08:56 PM »
Please, post the last 300-350 lines of avast log: C:\Program Files\Alwil Software\Avast4\DATA\log\Setup.log
??? Can you?
The best things in life are free.