Author Topic: Exchange crashes after 4.8.1049 program update  (Read 41630 times)

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airco

  • Guest
Re: Exchange crashes after 4.8.1049 program update
« Reply #60 on: December 19, 2008, 12:30:31 PM »
Any chance that I could get this solution as well.

I'm experiencing similar issues.

weeden

  • Guest
Re: Exchange crashes after 4.8.1049 program update
« Reply #61 on: December 19, 2008, 01:15:28 PM »
Hi, could you share the solution as I have a few SBS servers with the same issue and the Client is getting a little hacked off!!

Thanks

paul1984

  • Guest
Re: Exchange crashes after 4.8.1049 program update
« Reply #62 on: December 19, 2008, 02:20:40 PM »
Dear All,

We have the same problem, please give us a solution.
We have to restart the services everytime about few hours, otherwise the mail is not deliverd!

Thank you.

Best regards,

Paul

sangwen

  • Guest
Re: Exchange crashes after 4.8.1049 program update
« Reply #63 on: December 19, 2008, 03:08:16 PM »
Yes, if a solution has been found, please post it. We are still having the same issue daily.

kwg

  • Guest
Re: Exchange crashes after 4.8.1049 program update
« Reply #64 on: December 19, 2008, 06:00:11 PM »
Yes, if a solution has been found, please post it.

I imagine that Avast are putting the finishing touches on a new public release. Vlk had me test an unfinished build yesterday, and it does seem to have corrected the major problems.

In the meantime, you might try the following workaround:

1. Turn off Avast self-defense.

2. Disable auto-updates. Alternatively, set the auto-update interval to a much longer period than the default 120 minutes. For example, if you set the auto-update interval to 1440, an auto-update will take place once per day, and the Exchange crashes will occur at most once per day. In any case, you can still perform manual updates at any time without crashing Exchange.

3. Restart the avast! Antivirus service.

4. If Avast crashes while the service is being restarted (a problem corrected with the test build), restart the server.

5. Turn on Avast self-defense.

kwg

Offline Vlk

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Re: Exchange crashes after 4.8.1049 program update
« Reply #65 on: December 19, 2008, 06:18:29 PM »
The new program update (solving the issue) will be released in approx. three hours.

Thanks for your patience,
Vlk
If at first you don't succeed, then skydiving's not for you.

tandee

  • Guest
Re: Exchange crashes after 4.8.1049 program update
« Reply #66 on: December 19, 2008, 09:07:57 PM »
Vlk,
tried to use the update, unfortunately the first time i tried it wouldn't run, second attempt it hung on the finish window. when i checked the log it said that it changed nothing? so on that note i am unable to help!
I am also receiving reports from clients that they are also having connectivity problems with RDP,only resolve is to reboot or restart services and same as with exchange a few hours later kaputt! until I get to check the event viewer i don't know for sure if they are connected, thanks for your help,
I look forward to the update i cant tell you, them few hours can't tick by soon enough!   :)
« Last Edit: December 19, 2008, 09:20:13 PM by prossi »

Offline Vlk

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Re: Exchange crashes after 4.8.1049 program update
« Reply #67 on: December 20, 2008, 12:45:36 AM »
Avast Server Edition v4.8.1059 is now out, and it is supposed to solve the issue for good.
To install it, simply invoke the Program update feature from within the avast GUI.


Thanks
Vlk
If at first you don't succeed, then skydiving's not for you.

Offline Lisandro

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Re: Exchange crashes after 4.8.1049 program update
« Reply #68 on: December 20, 2008, 12:48:17 AM »
Avast Server Edition v4.8.1059 is now out
Thanks Vlk... Seems you're working late tonight ;)
The best things in life are free.

tandee

  • Guest
Re: Exchange crashes after 4.8.1049 program update
« Reply #69 on: December 21, 2008, 02:39:04 AM »
Thanks Vlk,
All things back to normal now including RDP conns so i guess they where connected!  :)  :)  :)

kwg

  • Guest
Re: Exchange crashes after 4.8.1049 program update
« Reply #70 on: December 21, 2008, 05:29:31 PM »
Thanks Vlk,
All things back to normal now

Everything is back to normal here, too!

Avast deserve a lot of praise for their dedication to the diagnosis and eventual resolution of this problem. In particular, Vlk has been most professional as he worked with me by e-mail to test hypotheses and intermediate builds.

Thank you, Avast and Vlk!

kwg

Offline Vlk

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Re: Exchange crashes after 4.8.1049 program update
« Reply #71 on: December 21, 2008, 10:25:53 PM »
kwg, the pleasure is all mine.
Maybe you didn't realize it, but your help was key in finding the cause of the problem and eventually creating a fix!

Thanks again,
Vlk

If at first you don't succeed, then skydiving's not for you.

ToddU

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Re: Exchange crashes after 4.8.1049 program update
« Reply #72 on: December 26, 2008, 11:15:42 PM »
I'm working again.  Thank you.