Exchange crashes after 4.8.1049 program update

[airco]

Any chance that I could get this solution as well.

I'm experiencing similar issues.

[weeden]

Hi, could you share the solution as I have a few SBS servers with the same issue and the Client is getting a little hacked off!!

Thanks

[paul1984]

Dear All,

We have the same problem, please give us a solution.
We have to restart the services everytime about few hours, otherwise the mail is not deliverd!

Thank you.

Best regards,

Paul

[sangwen]

Yes, if a solution has been found, please post it. We are still having the same issue daily.

[kwg]

Yes, if a solution has been found, please post it.

I imagine that Avast are putting the finishing touches on a new public release. Vlk had me test an unfinished build yesterday, and it does seem to have corrected the major problems.

In the meantime, you might try the following workaround:

1. Turn off Avast self-defense.

2. Disable auto-updates. Alternatively, set the auto-update interval to a much longer period than the default 120 minutes. For example, if you set the auto-update interval to 1440, an auto-update will take place once per day, and the Exchange crashes will occur at most once per day. In any case, you can still perform manual updates at any time without crashing Exchange.

3. Restart the avast! Antivirus service.

4. If Avast crashes while the service is being restarted (a problem corrected with the test build), restart the server.

5. Turn on Avast self-defense.

kwg

[Vlk]

The new program update (solving the issue) will be released in approx. three hours.

Thanks for your patience,
Vlk

[tandee]

Vlk,
tried to use the update, unfortunately the first time i tried it wouldn't run, second attempt it hung on the finish window. when i checked the log it said that it changed nothing? so on that note i am unable to help!
I am also receiving reports from clients that they are also having connectivity problems with RDP,only resolve is to reboot or restart services and same as with exchange a few hours later kaputt! until I get to check the event viewer i don't know for sure if they are connected, thanks for your help,
I look forward to the update i cant tell you, them few hours can't tick by soon enough!   

[Vlk]

Avast Server Edition v4.8.1059 is now out, and it is supposed to solve the issue for good.
To install it, simply invoke the Program update feature from within the avast GUI.


Thanks
Vlk

[Lisandro]

Avast Server Edition v4.8.1059 is now out

Thanks Vlk... Seems you're working late tonight

[tandee]

Thanks Vlk,
All things back to normal now including RDP conns so i guess they where connected!     

[kwg]

Thanks Vlk,
All things back to normal now

Everything is back to normal here, too!

Avast deserve a lot of praise for their dedication to the diagnosis and eventual resolution of this problem. In particular, Vlk has been most professional as he worked with me by e-mail to test hypotheses and intermediate builds.

Thank you, Avast and Vlk!

kwg

[Vlk]

kwg, the pleasure is all mine.
Maybe you didn't realize it, but your help was key in finding the cause of the problem and eventually creating a fix!

Thanks again,
Vlk

[ToddU]

I'm working again.  Thank you.