Author Topic: Howto shutdown AVAST completely  (Read 49924 times)

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Offline DavidR

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Re: Howto shutdown AVAST completely
« Reply #15 on: June 11, 2009, 11:45:34 PM »
d) he didn't say that, so you make assumptions not based on fact.

So I intend to waste no further time as your understanding of how avast works doesn't support your questions or answers.
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veepee78

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Re: Howto shutdown AVAST completely
« Reply #16 on: June 12, 2009, 08:22:50 AM »
Whaaat?

"Is there a way to shutdown AVAST entirely?
When I stop all of the avast services it still leaves ashDisp.exe running."

that is in the FIRST POST! Doesn't that mean he has tried to stop scanners the way you suggested? Well if it doesn't I did try that and it didn't work, only working option was to be able to KILL ALL AVAST PROSESSES. What is so hard to understand stopping scanners did not help at all for the problem??

Offline igor

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Re: Howto shutdown AVAST completely
« Reply #17 on: June 12, 2009, 08:53:32 AM »
There is no problem (and none were described) - it's not necessary to stop avast! when installing other software (actually, it's a pretty stupid thing to do).

veepee78

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Re: Howto shutdown AVAST completely
« Reply #18 on: June 12, 2009, 10:04:59 AM »
Obviously another wannabe blind.  ???

Which part of following you guys don't understand??

1. Installing paperport with Avast prosesses running wont succeed. Paperports installer informs files are in use by Avast.
2. And stopping on access scanner and all other providers does not help. It wont install after doing that. It wont.
3. Only when all avast services were down, installation succeeded.
4. I agree that it probably shouldn't hassle installations and it does not with anything else so far, only paperport.
5. Don't you agree that it's better to just kill avast services for a while than do the uninstall and install for it?
6. Problem was described by adam and me in this thread. You just don't get it, do you?

Over and out for me, I don't understand anymore what can be the issue here.

Offline igor

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Re: Howto shutdown AVAST completely
« Reply #19 on: June 12, 2009, 10:26:29 AM »
No, adam didn't describe anything, just posted a program name (naturally, I supposed it's one of those installers that ask you to close all running programs, without any reason). OK, you did - in one sentence, which I admit I didn't read because you reopened a months old thread and seemed to mostly troll, so I didn't really check the posts very carefully.

Anyway, if the Paperport installer really behaves like described, I'd call it a (very strange) bug in it. Why the hell would it need avast! off, if the resident protection is disabled (even that shouldn't be necessary)?
Personally, I certainly wouldn't install such a tool - and I believe we certainly won't be implementing any special avast!-disabling features just because of this crap (the first one I hear of - no other software has similar problems...)
« Last Edit: June 12, 2009, 10:29:17 AM by igor »

Offline Lisandro

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Re: Howto shutdown AVAST completely
« Reply #20 on: June 12, 2009, 01:13:40 PM »
5. Don't you agree that it's better to just kill avast services for a while than do the uninstall and install for it?
No, for sure not. There isn't *any* reason to disable the antivirus while installing whatever you want...
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Offline DavidR

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Re: Howto shutdown AVAST completely
« Reply #21 on: June 12, 2009, 03:21:17 PM »
Whaaat?

"Is there a way to shutdown AVAST entirely?
When I stop all of the avast services it still leaves ashDisp.exe running."

that is in the FIRST POST! Doesn't that mean he has tried to stop scanners the way you suggested? Well if it doesn't I did try that and it didn't work, only working option was to be able to KILL ALL AVAST PROSESSES. What is so hard to understand stopping scanners did not help at all for the problem??

Despite saying I intend to not to waste any more time, for your education as you said/quoted.

Quote
"Is there a way to shutdown AVAST entirely?
When I stop all of the avast services it still leaves ashDisp.exe running."

This indicates to me that the original poster Adam had successfully stopped the avast services.

For your further education the ashDisp.exe is the avast icon and plays no part in the avast protection, it merely acts as the link to the GUI and Providers (which are dead as the Adam had stopped the services).

Obviously another wannabe blind.  ???
<snip>

As one of the avast developers I think his knowledge of avast and why it shouldn't need to be disabled to install a program, is far from blind. I would have to wonder what it is that, that program does that it doesn't want your anti-virus running to get involved in, what is it hiding.

I have had avast installed for a little over 5 years and never had to stop avast to install another program, if a program insists I disable my AV, I do want to know why and don't just take their word for it. If they can't give a reasonable and valid reason the application is history, it won't get installed.
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veepee78

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Re: Howto shutdown AVAST completely
« Reply #22 on: June 12, 2009, 09:01:51 PM »
Also I was going to stop wasting my time, but had to attach these images. Before and after stopping Avast on access scanner. Few lines disappeares but not enough.

So http://www.nuance.com/imaging/paperport/paperport-professional.asp this is very dangerous application and no one who uses avast shoud not use it? right.

I don't know why those processes are on the list but I like to stop them all. There is ignore option also, but then something might go wrong with installation.

If there is a way to stop remaining ones without taking self defence off and using task manager, feel free to advise.

Sorry for trollish language, but I just can't understand why it's so hard just tell the steps to temporarily kill avast..

onlysomeone

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Re: Howto shutdown AVAST completely
« Reply #23 on: June 12, 2009, 09:11:14 PM »
I would press the "Ignore" Button...
But I'm no specialist  :-\

Don't think that there should be any problems...

veepee78

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Re: Howto shutdown AVAST completely
« Reply #24 on: June 12, 2009, 09:21:47 PM »
Probably it would work, but if I like to kill apps on my computer, I should have rights and measures to do so. If someone else would not, it's he's/her's decision. I don't like to be questioned and ignored when I hit facts on the table. And that's what happened here..

onlysomeone

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Re: Howto shutdown AVAST completely
« Reply #25 on: June 12, 2009, 09:27:00 PM »
Hmm... I find it interesting that there are also Firefox, Outlook and PowerDVD on the list...
But I'm afraid, I can't really help you.

I don't know any other way than the one you described with disabling self-defense and killing the services manually...

veepee78

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Re: Howto shutdown AVAST completely
« Reply #26 on: June 12, 2009, 09:41:31 PM »
yeah, list is quite weird but that's the way it is. Anyway problem solved and issue pointed out.

deriven

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Re: Howto shutdown AVAST completely
« Reply #27 on: October 01, 2009, 04:35:29 PM »
DISCLAIMER:  My situation is apples to this post's orange installation software issue.  But the post helped me so...

I had to register and reply for this situation because you ALL are correct here.  You should NOT need to stop the system and yet the answer provided by veepee78 solves an issue -- one I had as well.

My company uses avast Server Edition and love it.  I needed to change the email address that receives virus database update notifications.  I couldn't make the change in the control panel and enhanced control panel.  (I tried.  I clicked Alerts > SMTP among other options to get to that address to no avail.  Clicking the SMTP button in the Alerts tab does nothing.  Perhaps it shouldn't.  You certainly can provide a different solution.  I don't mind a better way.)  Anyway, I've heard I could uninstall/reinstall avast in order to update this entry.  Didn't like that option nor believed it was the only option.  Found several posts on here dictating where the avast4.ini file exists and its many tokens.  Tried to edit the SMTPLogTo token and hit save but the file was in use.  (Duh!)  I tried to stop the providers and save: same issue.  Lurked more in the forums and found a post where someone suggested to stop all services in the MMC Services panel.  I did and found that the aswDisp.exe file was still open and that I could not stop it in the Task Manager.  "Access Denied!"  Fair enough.

Enter this post.  I agree with you that avast need not be stopped.  But I still needed an answer to help find a logical solution and relay the message here for future development purposes, if any.  So I followed veepee78's one-step solution (with all services stopped) and it didn't work.  But heck, nothing worked when I stopped the services in services.msc.  (This is where the evangelists and tech support are correct.  You shouldn't need to stop it and stopping it may cause more factors.)  So I started the services back up and un-did veepee78's solution.  The avast4.ini file is still in use and I'm still out of luck.  Lastly, I re-instated veepee78's solution (which is an avast feature, meaning it was put in there for a reason by the devs).  I could save the file.  Success!  Of course, I unchecked the checkbox right afterwards to be sure.

After that, I tried one more time to make an edit to the ini file and hit save.  Once again, file was in use.  So that completes my observation.  I hope that helps others and that the responders in the forum keep providing solutions regardless of conflict.  Conflict brings correction through compassion and compromise.

The quick and dirty...

1) You should NOT need to stop the services for any reason.  You may have to stop the providers on extreme cases.

2) You can check the "Disable avast! self-defense module" in the Troubleshooting section of Settings... on extreme cases.  But this is a troubleshooting "feature" that should be unchecked after you evaluate your situation.

3) When all else fails, the tech support, evangelists, and community are not the enemy.  Try to post your issues (and responses) without slander, sarcasm, or the like.  All thought should be welcome if it is removed of commentary.  Otherwise, it only expands the thread with many tangents.

kb7

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Re: Howto shutdown AVAST completely
« Reply #28 on: October 06, 2009, 11:36:42 AM »
i ran avast once, don't like how it operated. it's that simple. i want to get rid of it. to delete it, i need to shut it down first. same problem as everyone else--the quit button has been disabled. there really should've been a disclaimer, b/c this is ridiculous. all these people want to shut it off, so they should be able to shut it off and/or get rid of it, and it shouldn't be difficult to do.
the fact that these avast "enthusiasts" have such a roundabout way of answering questions, and because i've read where it literally took several attempts to get the answer the user wanted, makes me feel that avast is a shady program. i'm the user--did you or did you not make it for the user? therefore i should be able to uninstall it easily if i so desire.
i finally shut down avast and when i went into the system, found it and sent it to the trash, it refused to delete. it says it can't--com.avast.MacAvast.MAD is in use. WHY is this part of it in use? i want to shut the whole thing down and get rid of it. i don't want and don't need restrictions put on me and would rather use some other antivirus that doesn't give me such problems shutting it down or deleting it if i don't like it!! have some respect, avast-makers.

Offline DavidR

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Re: Howto shutdown AVAST completely
« Reply #29 on: October 06, 2009, 02:37:28 PM »
If you didn't like it the uninstall is your course of action.

If you want to shut it down temporarily, our concerns in asking why is to ensure that the user remains protected. Many programs suggest shutting down your AV before you install them and that frankly is crazy, the time you most want your AV running is when installing applications.

If it isn't for a temporary reason, but to try and use it for on-demand scans only then simply shutting down the resident functions isn't enough. avast is designed as a resident on-access scanner so it also starts low level drivers to be able to act early enough to prevent files executing before being scanned.

To try to stop these low level drivers from running, there is no GUI option (as we said it is designed to be on-access)

I can't speak of your experiences of the removal of the Unix/Linux/Mac version of avast as I have never used it.

It would have best been addressed in the specific forum relating to the Unix/Linux/Mac version of avast, which is totally different to the Windows version (as it isn't resident I believe), where the points above relate to the windows version and no doubt other topics you have read.
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