Author Topic: Avast displays SUPERAntiSpyware warning and error messages  (Read 6042 times)

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Offline 2harts4ever

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Avast displays SUPERAntiSpyware warning and error messages
« on: January 17, 2009, 05:49:00 PM »
Good morning,

This morning I ran a SUPERAntispyware program scan and later while checking my AntiVirus entries in 'Event Viewer' I discovered Avast had given me one warning message and one error message about the SUPERAntiSpyware scan.

The warning entry said:

Event Type:   Warning
Event Source:   avast!
Event Category:   Client
Event ID:   90
Date:      1/17/2009
Time:      10:52:31 AM
User:      N/A
Computer:   YOUR-XXXXXXXXXX
Description:
AAVM - scanning warning: x_AavmCheckFileDirectEx [UNI]: C:\Documents and Settings\Compaq_Owner\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\PROCESSLIST.BIN (C:\Documents and Settings\Compaq_Owner\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\PROCESSLIST.BIN) returning error, 0000A413.


The error entry read:

 Event Type:   Error
Event Source:   avast!
Event Category:   Client
Event ID:   90
Date:      1/17/2009
Time:      10:52:31 AM
User:      N/A
Computer:   YOUR-XXXXXXXXXX
Description:
AAVM - scanning error: x_AavmCheckFileDirectEx: avfilesScanReal of C:\Documents and Settings\Compaq_Owner\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\PROCESSLIST.BIN failed, 0000A413.


Does anyone have any idea what these two messages mean?  Should I be concerned?

Thanks and regards,

2harts4ever 

Compaq Presario AMD Athlon(tm) 64 Processor 3300+, 2411MHz/1.93 GBs RAM, running Windows Xp Home, SP3., with IE8, Avast antivirus, Comodo Firewall, Spyware Blaster, Malwarebytes Anti-Malware, Windows Defender,Trojan Hunter,SUPERAntiSpyware Pro, PSI.exe

Offline Eddy

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Re: Avast displays SUPERAntiSpyware warning and error messages
« Reply #1 on: January 17, 2009, 05:59:40 PM »
Seems to me that avast just was unable to scan the file.
Most likely the file is encrypted.

Offline 2harts4ever

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Re: Avast displays SUPERAntiSpyware warning and error messages
« Reply #2 on: January 17, 2009, 06:02:04 PM »
Morning Eddy,

So are you saying I have nothing to worry about?

Thanks and regards,

2harts4ever
Compaq Presario AMD Athlon(tm) 64 Processor 3300+, 2411MHz/1.93 GBs RAM, running Windows Xp Home, SP3., with IE8, Avast antivirus, Comodo Firewall, Spyware Blaster, Malwarebytes Anti-Malware, Windows Defender,Trojan Hunter,SUPERAntiSpyware Pro, PSI.exe

Offline Lisandro

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Re: Avast displays SUPERAntiSpyware warning and error messages
« Reply #3 on: January 17, 2009, 06:04:34 PM »
Not so sure... but I think the two scanners running at the same time (on demand for SuperAntispyware and on access for avast) are due to this 'error'. I won't worry that much.
The best things in life are free.

Offline 2harts4ever

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Re: Avast displays SUPERAntiSpyware warning and error messages
« Reply #4 on: January 17, 2009, 06:08:36 PM »
Hi Tech,

I appreciate your follow-up and so does my '66-year-old brain-housing group'.

Thanks and regards,

2harts4ever
Compaq Presario AMD Athlon(tm) 64 Processor 3300+, 2411MHz/1.93 GBs RAM, running Windows Xp Home, SP3., with IE8, Avast antivirus, Comodo Firewall, Spyware Blaster, Malwarebytes Anti-Malware, Windows Defender,Trojan Hunter,SUPERAntiSpyware Pro, PSI.exe

Offline DavidR

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Re: Avast displays SUPERAntiSpyware warning and error messages
« Reply #5 on: January 17, 2009, 06:18:10 PM »
Short answer I wouldn't even bother with this as it is just a scanning error.

These messages are more for debugging by someone like an avast engineer and not particularly user friendly. If you want you can search the forums or google the error number http://www.google.com/search?q=error+0000A413 and have a rummage round in the results if it were on my system and I dare say there entries such as this, I wouldn't waste the time.

I also don't go poking around in the event viewer or the avast log viewer unless I'm experiencing a problem. If the error were really serious it would display to the screen. Partly as you have found you are concerned because you don't understand it and unfortunately there is little if anything you can do about it.

I also pause the Standard Shield when I run another security scan, ensuring the internet connection is off-line.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 21.8.2487 (build 21.8.6586.691) UI 1.0.666/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline 2harts4ever

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Re: Avast displays SUPERAntiSpyware warning and error messages
« Reply #6 on: January 17, 2009, 06:56:47 PM »
Hi DavidR,

I appreciate your thoughts on this matter too.

Especially:

Quote
I also pause the Standard Shield when I run another security scan, ensuring the internet connection is offline.

You answered what would have been my next question with that statement.   ;)

Have a great day!

Thanks and regards,

2harts4ever
Compaq Presario AMD Athlon(tm) 64 Processor 3300+, 2411MHz/1.93 GBs RAM, running Windows Xp Home, SP3., with IE8, Avast antivirus, Comodo Firewall, Spyware Blaster, Malwarebytes Anti-Malware, Windows Defender,Trojan Hunter,SUPERAntiSpyware Pro, PSI.exe

Offline DavidR

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Re: Avast displays SUPERAntiSpyware warning and error messages
« Reply #7 on: January 17, 2009, 07:36:11 PM »
You're welcome and a good day to you too.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 21.8.2487 (build 21.8.6586.691) UI 1.0.666/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline curious!

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Re: Avast displays SUPERAntiSpyware warning and error messages
« Reply #8 on: January 17, 2009, 07:40:20 PM »
These 2 errors appear now and then when updating SAS, but not always.

They are genererated by Avast realtime scanner(on-access).
 
If you, like me, like clean logs, you can put e.g. "SUPERAntiSpyware.com\SUPERAntiSpyware\PROCESSLIST.BIN" without the quotes in Resident scan/exclude list.   :)

HL
« Last Edit: January 17, 2009, 07:42:01 PM by hlecter »

Offline 2harts4ever

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Re: Avast displays SUPERAntiSpyware warning and error messages
« Reply #9 on: January 17, 2009, 07:52:44 PM »
Hi hlecter,

Your suggestion is appreciated too.

Thanks and regards,

2harts4ever
Compaq Presario AMD Athlon(tm) 64 Processor 3300+, 2411MHz/1.93 GBs RAM, running Windows Xp Home, SP3., with IE8, Avast antivirus, Comodo Firewall, Spyware Blaster, Malwarebytes Anti-Malware, Windows Defender,Trojan Hunter,SUPERAntiSpyware Pro, PSI.exe

Offline curious!

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Re: Avast displays SUPERAntiSpyware warning and error messages
« Reply #10 on: January 17, 2009, 07:58:48 PM »
Hi hlecter,

Your suggestion is appreciated too.

Thanks and regards,

2harts4ever

You're very welcome.

Have a nice day.

HL

Edit:  If you wonder where the exclusionlist is:

Standardshield/Customize/Advanced and add a new line at the bottom.
« Last Edit: January 17, 2009, 08:05:29 PM by hlecter »

Offline 2harts4ever

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Re: Avast displays SUPERAntiSpyware warning and error messages
« Reply #11 on: January 17, 2009, 08:10:56 PM »
hlecter,

I appreciate this added information also.

Have a great weekend!

Thanks and regards,

2harts4ever
Compaq Presario AMD Athlon(tm) 64 Processor 3300+, 2411MHz/1.93 GBs RAM, running Windows Xp Home, SP3., with IE8, Avast antivirus, Comodo Firewall, Spyware Blaster, Malwarebytes Anti-Malware, Windows Defender,Trojan Hunter,SUPERAntiSpyware Pro, PSI.exe