Heyyyyy, everyone! I hadn't been here in a while. But, that's a testament to avast! working great and giving me no problems. And it STILL is working A-OK!
I'm here on behalf of a friend. Yesterday she started getting this error message on her Windows XP computer:
Error loading\3\DCLQtime.dll
The specified module could not be found.
Program details
Message title: Microsoft Visual C++ Run time Library
Program path: c:\Windows\System 32\spoolsv.exe
This problem happens because of partial incompatibility with Windows.
Contact manufacturer for information.
This is additional Info she told me in her E-mail:
These messages started yesterday when I booted the computer. When I googled the errors (in red), I found it is caused by an installation of OfficeXP.
In order to view many things on the internet, Yahoo included, one has to download Java. Java includes an Office Suite. I completely uninstalled and reinstalled Java, but the error still comes up when the computer is rebooted.
I thought you might know what I could do to eliminate this problem. This happened about a year ago and I did a System Restore to factory settings. I am hoping to avoid that this time.
This seems to be one of those little glitches that everyone wants to blame on each other. Windows, Dell, and my ISP all point the finger away from themselves.
I told my friend that Windows XP has that System Restore or whatever it's called where one can set the configuration of the OS back X amount of days. But, since I still have Windows 98SE, I have no idea how that is done.
Anyone have any insight on my friend's problem? If y'all recommend that System Restore of the configuration BACK X amount of days ... can I get the Steps on how to do that?
