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Topic: Virus Avast couldnt get (Read 2016 times)
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ashforbes
Guest
Virus Avast couldnt get
«
on:
March 13, 2009, 03:11:28 PM »
So avasts free trial couldnt get rid of a Win32hotpot-AM or something. Its making me angry. Would the /avast you have to buy do better job? and i downloaded bit defender to my computer and i think it and avast conflicted. Now my asus doesnt strart right. Help please?
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Lisandro
Avast team
Certainly Bot
Posts: 67194
Re: Virus Avast couldnt get
«
Reply #1 on:
March 13, 2009, 04:16:44 PM »
Quote from: ashforbes on March 13, 2009, 03:11:28 PM
Would the /avast you have to buy do better job?
No. The capacity of the antivirus is the same in Home or Pro.
Bitdefender free is not resident, and should not conflict with avast.
I suggest:
1. Clean your temporary files.
2. Schedule a boot time scanning with avast with archive scanning turned on. If avast does not detect it, you can try
DrWeb CureIT!
instead.
3. Use
SUPERantispyware
,
MBAM
or
Spyware Terminator
to scan for spywares and trojans. If any infection is detected, better and safer is send the file to Quarantine than to simple delete them.
4. Test your machine with
anti-rootkit applications
. I suggest
avast! antirootkit
or
Trend Micro RootkitBuster
.
5. Make a
HijackThis
log to post here or
this analysis site
. Or even submit the
RunScanner
log to to on-line analysis.
6. Disable System Restore and then reenable it again.
7. Immunize your system with
SpywareBlaster
.
8. Check if you have insecure applications with
Secunia Software Inspector
.
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