« previous next »
Pages: [1]   Go Down

Author Topic: Cannot auto update  (Read 3503 times)

0 Members and 1 Guest are viewing this topic.

fumakiller

  • Guest
Cannot auto update
« on: April 02, 2009, 02:08:56 PM »
my avast home cannot auto update
but the manual update work fine
i am using proxy internet connection

how to make that automatic update done itself?
someone pls help..
Logged

Offline Lisandro

  • Avast team
  • Certainly Bot
  • *
  • Posts: 67183
Re: Cannot auto update
« Reply #1 on: April 02, 2009, 02:23:46 PM »
Did you set the correct proxy settings into avast Program settings > Update (Connections) > Proxy ?
Logged
The best things in life are free.

Forejt

  • Guest
Re: Cannot auto update
« Reply #2 on: April 02, 2009, 03:34:45 PM »
Does your proxy server require authentication? What kind of proxy server is it?
Manual updates run under your login account if you are administrator.
Automatic updates run under SYSTEM account and it might be denied connection by proxy server.
Logged

fumakiller

  • Guest
Re: Cannot auto update
« Reply #3 on: April 03, 2009, 07:17:49 AM »
i already put my proxy account setting
the login for proxy also already been set up in the setting
and still it cannot autoupdate
but manual update works..
Logged

Offline Lisandro

  • Avast team
  • Certainly Bot
  • *
  • Posts: 67183
Re: Cannot auto update
« Reply #4 on: April 03, 2009, 03:15:48 PM »
Hmmm... seems something is buggy in the proxy settings of avast an automated updates... a lot of problems recently...
Logged
The best things in life are free.

Hally

  • Guest
Re: Cannot auto update
« Reply #5 on: April 03, 2009, 03:58:28 PM »
Hi Tech  :)

Quote from: Tech on April 03, 2009, 03:15:48 PM
Hmmm... seems something is buggy in the proxy settings of avast an automated updates... a lot of problems recently...

Can I Ask...
Is it really necessary to change from the default Avast update settings?

Why I Ask...
On both my Laptop and Desktop .. I've never made any changes to my Avast update settings.
Just left them at the default  :-\
I don't seem to have any problems with my Automatic Updates.
So! ... I'm really reluctant to start making changes now  :-[

Thanks!   ;)
Logged

Offline Lisandro

  • Avast team
  • Certainly Bot
  • *
  • Posts: 67183
Re: Cannot auto update
« Reply #6 on: April 03, 2009, 04:01:08 PM »
Quote from: Hally on April 03, 2009, 03:58:28 PM
Is it really necessary to change from the default Avast update settings?
It shouldn't, the Auto Detect option should work... but, in fact, it seems not in some cases.
If it is working, don't fix, don't mess.
Logged
The best things in life are free.

Hally

  • Guest
Re: Cannot auto update
« Reply #7 on: April 03, 2009, 04:06:04 PM »
Thanks Tech   ;)
Logged

Forejt

  • Guest
Re: Cannot auto update
« Reply #8 on: April 03, 2009, 04:06:19 PM »
fumakiller, what's your proxy server? Is it linux-based squid or MS ISA Server?
ISA Server by default denies access for SYSTEM account that is used for auto-updates. In this case, you can set NTLM authentication and fill credentials with username in form DOMAIN\user.
Logged

matlimin

  • Guest
Re: Cannot auto update
« Reply #9 on: April 03, 2009, 07:16:08 PM »
Quote from: Tech on April 03, 2009, 03:15:48 PM
Hmmm... seems something is buggy in the proxy settings of avast an automated updates... a lot of problems recently...
Logged

fumakiller

  • Guest
Re: Cannot auto update
« Reply #10 on: April 04, 2009, 04:18:04 PM »
what is linux-based squid or MS ISA Server?
i am using normal windows xp and need to use fixed IP adress and authentication to connect to internet
all of these already been done in the avast connection setting and already test it and working.
it seem that autoupdate never happen
but manual update works..
Logged
Pages: [1]   Go Up
« previous next »