Author Topic: avast 4.8 just re-installed and now gmail does not work?  (Read 3563 times)

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camillateil

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avast 4.8 just re-installed and now gmail does not work?
« on: May 13, 2009, 01:35:50 PM »
Hi All

I just re-installed avast 4.8, and now gmail can't be read and also the web-version of my work-emailaccess does not work? I am running Vista og my relatively new Dell Studio..

Hope anyone can help.

Camilla

camillateil

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Re: avast 4.8 just re-installed and now gmail does not work?
« Reply #1 on: May 13, 2009, 01:46:21 PM »
In addition... Facebook does nok work either??

Thanks again.

Camilla

Offline Lisandro

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Re: avast 4.8 just re-installed and now gmail does not work?
« Reply #2 on: May 13, 2009, 02:06:28 PM »
Which is your firewall?
Isn't there any other antivirus present in this computer (OEM)?
The best things in life are free.

camillateil

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Re: avast 4.8 just re-installed and now gmail does not work?
« Reply #3 on: May 13, 2009, 05:15:45 PM »
Hmm, finding out I am a novice at this, thought I knew more about computers...

Story short:

I removed McAffee after the trialperiod and installed Avast. Then avast asked for a new registration key, which I found online. After installing the new key, I lost functions such as using gmail, facebook and other web-services also didn't work after this...

Ok, so I took a chance, removed avast and installed it again... No solution to my problem.

My firewall reportedly is "windows firewall", and its turned on...

I don't know what more to tell, have never experienced a thing like this before. In general, I have not been too impressed with Vista, although I don't know if Vista is to blame for this ;) Maybe I missed a step somewhere??

Thank you for your time :-)

Camilla

Offline Lisandro

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Re: avast 4.8 just re-installed and now gmail does not work?
« Reply #4 on: May 13, 2009, 09:53:18 PM »
This article provides the steps to remove SecurityCenter from your computer.
http://ts.mcafeehelp.com/faq3.asp?docid=71525
Also for direct download: http://download.mcafee.com/products/licensed/cust_support_patches/VSCleanupTool.exe
and http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe (2007)

Sometimes, McAfee won't be completely removed if, before, you do not uninstall Avast, including the use of its "Uninstall Application" if necessary (www.avast.com/eng/faq-install-uninstall-avast.html).
The best things in life are free.

camillateil

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Re: avast 4.8 just re-installed and now gmail does not work?
« Reply #5 on: May 13, 2009, 10:19:46 PM »
Wonderful  :D

I removed leftover McAfee files (did not know I had any), and now the functionality of the webpages are back to normal.

Thank you for the great advice, it was very helpful.
 ;)

Offline Lisandro

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Re: avast 4.8 just re-installed and now gmail does not work?
« Reply #6 on: May 15, 2009, 12:36:05 AM »
Wonderful  :D

I removed leftover McAfee files (did not know I had any), and now the functionality of the webpages are back to normal.

Thank you for the great advice, it was very helpful.
 ;)
You're welcome. Feel free to come back any time you need help or just to change experiences 8)
The best things in life are free.