Avasti shows C:\RECYCLE\NPROTECT ????

[saoir]

Win2kPro (update 4)

I removed Norton SystemWorks last month by uninstalling and also by using that removal utility that is needed to remove all the vestigial remnants

However when I run Avasti anti virus software on my PC I can see it scanning a huge folder that it clearly lists as:

C:\RECYCLE\NPROTECT

... where it scans hundreds of files and archives....

Yet.. when I switch on hidden files in the settings there is no sign of such a folder.

Any ideas ?

[whocares]

Hi,

did you do the uninstal and removal under Administrator-Login ?
did you reboot after it.. ?
did you empty all windows wastebaskets/Recyled-folders ?

try again the tool with reboot, look on the symantec website for more info on manual removal..
or try booting to safeMode (F8-Boot)  and removing it there..

[saoir]

Hi,

did you do the uninstal and removal under Administrator-Login ?
did you reboot after it.. ?
did you empty all windows wastebaskets/Recyled-folders ?

try again the tool with reboot, look on the symantec website for more info on manual removal..
or try booting to safeMode (F8-Boot)  and removing it there..

I did all those things but I will do it again..... since you mention it...

But other than the removal tool how can I remove something I cannot see ?

[Lisandro]

Open a DOS Window.
Type:

del \\?\C:\RECYCLE\NPROTECT\*.*
or
del \\?\C:\RECYCLER\NPROTECT\*.*

Will you call me guru?  

[Lisandro]

I forgot to say: this is a problem of Norton SystemWorks and not avast.
Your uninstallation was poor because Norton is one of the worse programs to be uninstalled  :'(

[RejZoR]

Yup,as Technical said. Its recommended to flush Norton protected files before uninstalling SystemWorks. Or with Technicals commands for CMD

[saoir]

Open a DOS Window.
Type:

del \\?\C:\RECYCLE\NPROTECT\*.*
or
del \\?\C:\RECYCLER\NPROTECT\*.*
Will you call me guru?  

Yes I will........   I did as above and got a response y/n and chose y... and something happened  I won't know if it worked until I do another scan with Avasti  - but thanks in advance

Yes I do realise it's a Norton caused problem.  I asked here because being a major competitor I hoped many people here would have migrated from Norton and therefore would have had a similar problem....

Had I known Norton was so difficult to remove before I did so I would of course have flushed and everything first...... sorry about that.... I guess we never usually know in advance....

Thanks for all the help...!

[Lisandro]

What do you see in these Registry keys?

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\VirtualDeviceDrivers
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Control\VirtualDeviceDrivers
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\VirtualDeviceDrivers

Is there any Symantec driver listed there?

[saoir]

Open a DOS Window.
Type:

del \\?\C:\RECYCLE\NPROTECT\*.*
or
del \\?\C:\RECYCLER\NPROTECT\*.*

Will you call me guru?  

technical - I appreciate your help very much but I would ask you to be careful about this advice in future .......

I carried out those instructions and when I rebooted..... I had lost my Admin profile in Win2k.... luckily though I am not a guru I am competent... and was able to create a new profile.... also as an administrator.

However I have lost all of my prefernces for more than a dozen programs ..... including all my Gravity usenet history and settings and stuff .  Luckily I was able to copy over some stuff such as desktop and things.....
It's going to take me a while to catch up....

[Lisandro]

Sorry saoir, I did that suggestion because I use it in Windows XP...
I did not lose - I cannot imagine how this happen in your computer - the administrator account...
It's a terrible side effect  :'(

[saoir]

Sorry saoir, I did that suggestion because I use it in Windows XP...
I did not lose - I cannot imagine how this happen in your computer - the administrator account...
It's a terrible side effect  :'(

It's my own responsibility:  spent the weekend reinstalling more than a dozen apps... email/usent/dreamweaver/ etc... and trying to reclal the settings/profiles.....
Dangerous thing them command prompts...