Having a problem re-registering Laptop

[Benji]

 ;DOK guy's, solved the problem!! I kept registering, putting the sites in my address book,inbox was not full & checking the spam folder everyday, all to no avail!

The answer was to change the E-mail site!! For some reason Verizon will not work!!!


I inserted my alias E-mail at yahoo.com & voila' it worked, no problemo. Got my "key" & pasted it into the box. Now my expiration is August 1,2010.

cheers,Wayne

[Benji]

 For some reason Verizon will not work!!!

OK, I stand corrected& I don't know why! I just went & checked my Verizon E-mail & there's 7 Verifications from  Avast in the inbox!! Go Figure!Went back & checked again & all seven have the same key!
Anyway I'm glad my problem is solved
cheers,Wayne
I]

[erinG]

I'm having a problem with my Avast Home Edition as well... the last 2 days I get a black and red screen that tells me I have to pay $60.00 in order to browse... I can't go anywhere except hotmail... I tried to go to support and I get the same screen... I have received a "key" and uninstalled Avast, but I get the same screen.. and am unable to even go to the Avast website... PLEASE HELP...

[DavidR]

This really should be in a post of its own in the viruses & worms forum as it is totally unrelated, but to get you started (so post any response, log files mentioned, etc. in a new topic):

Sounds like malware as that isn't any avast message as confirmed you get it even without avast installed.

If you haven't already got this software (freeware), download, install, update and run it and report the findings (it should product a log file).

• 1.  MalwareBytes Anti-Malware, On-Demand only in free version http://download.bleepingcomputer.com/malwarebytes/mbam-setup.exe, right click on the link and select Save As or Save File (As depending on your browser), save it to a location where you can find it easily later.
• 2. SUPERantispyware On-Demand only in free version.

 
Don't worry about reported tracking cookies they are a minor issue and not one of securty, allow SAS to deal with them though.

[erinG]

thanx for that... i was able to re-install Avast Home, it's scanning as we speak... My mother has had the Home Edition for ever and has never had a problem.. She told me about the Avast Icon with a red circle with the X, I have never paid attention to that, so it's possible that happened and I wasn't aware...

[Lisandro]

She told me about the Avast Icon with a red circle with the X

This is a bad signal... maybe avast is not correctly installed...
She could try to repair her installation:
Go to Control Panel > Add/Remove programs > avast! antivirus > Remove. Then choose Repair function in the popup window (Repair).
If this does not help, can you uninstall / boot / install / boot again?

[erinG]

Ok, she said she "repaired" and the message was the it was "successfully updated"...