Which OS are you using? Is it up to date?
XP pro. yes. totaly up to date
What avast! version and VPS file (virus database) number?
4,8 home 090623-0
What was the filename and path where the virus was found or the url of the website?
so far no virus that i know of. the problem is on all urls as long as the site is refreshed.
Which actions have you taken to try solving the problem?
so far i only tryed to stop the web shield. that works as long as the file stops. but that only happens every 5 rebots or so. when i stop the web shield the ashwebsv.exe should be terminated, but its not.
Do you use a firewall? Which one?
sygate personal firewall.
Do you have any other antivirus installed in your system? Did you have in the past?
no. only been running avast on this pc sinse it was new.
Any other security programs that could interfere?
not that i can think of. spybot S\D and adaware both been disabled without any difference in mem use by avast.
In XP/Vista, is there any useful information into Control Panel > Administrative Tools > Events, specially 'Errors'?
not realy. was 2 "The avast! Web Scanner service terminated unexpectedly. It has done this 1 time(s)."