I have read some threads about a similar problem that I have but none of the solutions worked.
Problem: The blue "i" icon spins like crazy while CPU for process "asvServ.exe" is running 100%
I have reinstalled from scratch twice already. No resolution. There are also the following entries in the event logs:
8/6/2009 3:26:33 PM SYSTEM 3516 AAVM - scanning error: Aavm: FetchGlobalCounters cannot open mapping - server DOWN???, 00000002.
8/6/2009 6:54:12 PM SYSTEM 3516 AAVM - scanning error: Aavm: FetchGlobalCounters cannot open mapping - server DOWN???, 00000002.
8/6/2009 11:01:16 PM SYSTEM 3516 AAVM - scanning error: Aavm: FetchGlobalCounters cannot open mapping - server DOWN???, 00000002.
8/7/2009 4:20:43 PM SYSTEM 2552 AAVM - scanning error: Aavm: FetchGlobalCounters cannot open mapping - server DOWN???, 00000002.
8/8/2009 9:20:48 AM SYSTEM 9348 AAVM - scanning error: Aavm: FetchGlobalCounters cannot open mapping - server DOWN???, 00000002.
As soon as one of these errors occur, the "a" icon get's a little red circle thingy in it and I have to go to services to start the AV again.
The above happens after the screensaver was active for a couple of minutes - and it appears to be triggered by the screen saver as far as I can tell.
OS: Windows XP 32bit SP3 on an Intel Quad Core (Q6700) with 8GB RAM (OS sees only 3.5GB as it's 32bit).
Avast: 4.8 Home
Any other help accept for the re-install advice (as that doesn't seems to work) ??
Thanks
Nico