Author Topic: gettting rid of ukfbi3aw virus  (Read 2498 times)

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ativivek

  • Guest
gettting rid of ukfbi3aw virus
« on: September 04, 2009, 05:49:02 PM »
Kindly get rid if ukfbi3aw file. This file makes the drive volume write protected. We can neither delete nor copy any files on that drive volume.

Please update your database with ukfbi3aw file

spg SCOTT

  • Guest
Re: gettting rid of ukfbi3aw virus
« Reply #1 on: September 04, 2009, 05:52:48 PM »
Hi ativivek,

Please could you upload the file to www.virustotal.com to confirm if it is a false positive and report back with the link to the results?



The best way to submit a file to ALWIL, would be to use one/both of the following methods:

You could also send the file in a password protected archive to virus(at)avast(dot)com with 'Undetected Malware' in the subject line and the password in the email body.

or

You could add the file to the user files of the virus chest and send it from there:

Right click avast icon in taskbar -->click start avast antivirus -->right click scanner background --> click virus chest --> navigate to user files --> click add files -->
right click file -->email to alwil software.

NOTE:
The file will actually be uploaded when the next update is performed (you can do a manual update to initiate the sending)


You could also add a link to this thread and some more information when you do.

-Scott-
« Last Edit: September 04, 2009, 06:00:24 PM by spg SCOTT »