Author Topic: Trojan!  (Read 3685 times)

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Ashleybb

  • Guest
Trojan!
« on: October 22, 2009, 11:23:05 AM »
I have a Trojan what can i do to delete it?

Im new to this software.

Offline nmb

  • Avast Evangelist
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Re: Trojan!
« Reply #1 on: October 22, 2009, 11:31:32 AM »
Hello Ashleybb

answer all:

1) what is avast detecting it as?.
2) what action did you choose when you were alerted?
3) will it come back even after choosing any option?
4) what os do you use?
5) and the file name (eg: drive\folder\file.xxx)

nmb
« Last Edit: October 22, 2009, 11:45:59 AM by nmb »

YoKenny

  • Guest
Re: Trojan!
« Reply #2 on: October 22, 2009, 11:33:13 AM »
Welcome Ashleybb

We need a bit more information like what is the name of the trojan detected and what operating system and Service Pack level you are running.

Ashleybb

  • Guest
Re: Trojan!
« Reply #3 on: October 22, 2009, 03:42:51 PM »
1) what is avast detecting it as? It says Infected Count: 6
2) what action did you choose when you were alerted? There wasent no action. Im new to this.
3) will it come back even after choosing any option? nope.
4) what os do you use? Windows Vista
5) and the file name (eg: drive\folder\file.xxx) hmm? not sure.

cinchez

  • Guest
Re: Trojan!
« Reply #4 on: October 22, 2009, 03:50:50 PM »
2) what action did you choose when you were alerted? There wasent no action. Im new to this.
3) will it come back even after choosing any option? nope.
No action? Hm..action like move to quarantine(virus chest), delete, repair...?

-AnimeLover^^

Offline nmb

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Re: Trojan!
« Reply #5 on: October 22, 2009, 03:54:02 PM »
where did you see: infected count : 6.

you can do a boot time scan to completely scanner your system(if your system is 32-bit) : http://www.digitalred.com/avast-boot-time.php

you can also give mbam a try : malware bytes antimalware. get the free on demand version : malwarebytes.org update, perform full scan and post back log here.

nmb

Hermite15

  • Guest
Re: Trojan!
« Reply #6 on: October 31, 2009, 02:38:08 PM »