Author Topic: Avast not scanning pop3 mail  (Read 8865 times)

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Re:Avast not scanning pop3 mail
« Reply #15 on: June 11, 2004, 04:07:39 PM »
I'm running Microsoft Outlook 2003. (NOT Express)

It used to protect all my POP3 accounts just fine several weeks ago. Now, it just says it's waiting for a subsystem to start even while downloading messages. So far, 2 confirmed Netsky-z viruses have gotten through. (I saved the Zip file to my desktop and scanned it with Avast which found it.) But had I not known it woulda been a mess. I've also tested using Eicar and it didn't detect it upon download.

Others may be having this problem and not even knowing it. So watch out. I tried redoing the mail wizard and rebooting to no avail.

Using the latest 4.1-412 version.

Update/Resolution: A kind soul from Tech Support asked me if the plugin was disabled. It was and after enabling it, it fixed this problem. In order to enable in Outlook 2003, just go to Help...About MIcrosoft Office...and click the Disabled button at the bottom. Then select enable and OK.
« Last Edit: June 17, 2004, 02:51:37 AM by Netade »