Author Topic: Sending infected file  (Read 2698 times)

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gtaillandier

  • Guest
Sending infected file
« on: June 14, 2004, 06:54:10 PM »
Avast resident protection found a virus in a file. Trying to repair it, it was impossible. It asked me what to do : move in chest.

Later I sent the file by avast fonction to virus@asw.cz but I receive an e-mail telling me that the message was refused ( error 5.7.1 ).

Can you tell me where the problem comes from ?

Sincerely.

softwareguy

  • Guest
Re:Sending infected file
« Reply #1 on: June 14, 2004, 07:39:31 PM »
Have you tried virus@avast.com instead?
Providing the name and the path to the virus would be great. :)

Offline pk

  • Avast team
  • Super Poster
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  • Posts: 2078
Re:Sending infected file
« Reply #2 on: June 15, 2004, 12:35:56 AM »
Both email addresses are the same; if it was a normal virus, we should be able to remove a virus code from a file (because most of them use 'standard' infection methods) - if it was a worm, the only solution is deleting because it doesnt use any host - and you don't need to send us your infected file; btw, what was the virus name ?