Hello everyone!
I'm new to this forum and to Avast. I'm not sure if I'm posting my query in the right thread, but here goes. I'd be grateful if someone could advise me on how to report a possible 'false positive' to Avast? I've been trying to enter a furniture website here in the UK, but I keep receiving a message from Avast telling me there is a Trojan horse file attached to the shopping cart, thus I always have to abort the connection.
I've telephoned and emailed the furniture company and they admit there was a problem, but they say they've now fixed it. Yet Avast continues to warn me not to enter the site.
Should I put the website url here for someone to check? I won't do this if it's against protocol on this forum. In short, I just need to know how to request a human being at Avast to check whether I'm receiving a false positive?
Thanks in advance for your advice