HELP!!! I have a nasty issue, and am NOT very tech savvy. The Avast virus warning came up warning of malware. Even when I told it to delete or move to chest, the window just kept popping up. I don't remember all the different issues it described, but at least one was root.kit. Then the mouse froze in the middle of my screen. Because the Avast window is always on top, I can't do anything--system restore, downloading other AVs onto my desktop, etc. NO MOUSE. Also, the laptop refuses to open in safe mode. I am just sick at what I may have lost. ANY HELP FOR THE NON-TECH PANICKER???