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Author Topic: Licensing Problem  (Read 2092 times)

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7TimeChamp_3

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Licensing Problem
« on: January 04, 2010, 04:56:43 PM »
I bought a copy of AVAST Pro a few weeks ago.  It installed and worked fine for about a week, now it tells me it has an invalid license code.

I have read the support forum, watched the videos.  I have ensured my date/time is right, I have ensured that I am entering the code properly, both by cut/paste and not getting trailing characters to entering it several times by hand.  I am making sure I am running as administrator on a user account with administrator rights (Windows 7 Pro).

I still get Invalid license any time I try this.  Help!
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Offline igor

  • Avast team
  • Serious Graphoman
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  • Posts: 11849
    • AVAST Software
Re: Licensing Problem
« Reply #1 on: January 04, 2010, 05:02:17 PM »
Please post a screenshot of the About box, with the Registration key section expanded/visible.
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7TimeChamp_3

  • Guest
Re: Licensing Problem
« Reply #2 on: January 04, 2010, 05:04:14 PM »
Since it will not start, I can't get to an about box. All I get in an invalid license key popup message
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