How to use a licence.dat file ???

[giweo]

Hi

Just bought the pro version, but it send me a license.dat file ??

How to use that - in Avast, the program requires a avastlic file

[spg SCOTT]

Hi giweo, welcome to the forum

According to igor (a developer) you should be able to use it...just change the option to 'All Files'

Please save the .dat file to disk, in avast! GUI go to Maintenance / Subscription, click "Insert license file" and either browse for the file (you'd have either to change the extension filter from the default *.avastlic  to *.*, or rename the file on disk from .dat to .avastlic), or copy&paste the full path into the "File name" box.

-Scott-

[giweo]

No  - license.dat is not a valid avast license file

[spg SCOTT]

That is the error you receive?

I suggest that you contact sales(at)avast.com detailing your problem, and they should be better suited to help you.

-Scott-

[igor]

What's the exact version of the program and virus definitions you currently have?
Please compress the license file to ZIP and upload it to

Code: [Select]

ftp://ftp.avast.com/incomning

[giweo]

Already send them an email, just thought u was faster *S*

[giweo]

File uploadet  -  just bought it, and downloaded the newest program til avast.com

[cakedoer2]

Is it a .bat or a .dat file? Because you wrote .bat in your first post.

[giweo]

license.dat

[igor]

Wait a second... this is all you got? Just two lines, file size 196 bytes?
That's certainly not complete - there should be a lot of text before (including your name, expiration dates, etc.), the whole thing about 2KB in size.

What is your e-mail client (or e-mail provider, if you use some web mail)?
This was delivered in an attachment?

[spg SCOTT]

igor, I wonder if something is up with the email system?

As you know, the other thread...
http://forum.avast.com/index.php?topic=55018

[giweo]

Wait a second... this is all you got? Just two lines, file size 196 bytes?
That's certainly not complete - there should be a lot of text before (including your name, expiration dates, etc.), the whole thing about 2KB in size.

What is your e-mail client (or e-mail provider, if you use some web mail)?
This was delivered in an attachment?

Yes Igor, that all  :-(

I use Outlook 2000 - byt just tryed webmail  -  same size file

[igor]

Would you please be able to export the received e-mail from Outlook as an EML file and upload it to the same place?
I'd like to check if the structure is somehow strange / corrupted, or if this is really all inside.
Thanks.

[giweo]

Would you please be able to export the received e-mail from Outlook as an EML file and upload it to the same place?
I'd like to check if the structure is somehow strange / corrupted, or if this is really all inside.
Thanks.

Not able to

I have uploadet a  giweo.zip  - with the direct download link to my license file

And a giweo.pdf with the e-mail

[igor]

OK, thanks.