« previous next »
Pages: [1]   Go Down

Author Topic: Blue Screen Problem  (Read 9302 times)

0 Members and 1 Guest are viewing this topic.

samnetx

  • Guest
Blue Screen Problem
« on: February 20, 2010, 04:00:29 PM »
Today I receive a Blue Screen error, my computer restarted after Blue Screen when I was visiting websites using MS Internet Explorer 8 for few hours. This is not happened due to avast5 because my computer is running very nice after installing avast5. I think it may have happened due to virus, malware only.

Problem signature:
  Problem Event Name:   BlueScreen
  OS Version:   6.0.6000.2.0.0.256.1
  Locale ID:   16393

Additional information about the problem:
  BCCode:   d1
  BCP1:   00000020
  BCP2:   00000002
  BCP3:   00000000
  BCP4:   89BB0122
  OS Version:   6_0_6000
  Service Pack:   0_0
  Product:   256_1

I am unable to attach Minidump file with this post. Where to send minidump file.

samnetx
« Last Edit: February 26, 2010, 05:52:56 PM by samnetx »
Logged

Offline Lisandro

  • Avast team
  • Certainly Bot
  • *
  • Posts: 67194
Re: Blue Screen Problem
« Reply #1 on: February 20, 2010, 06:32:52 PM »
Quote from: samnetx on February 20, 2010, 04:00:29 PM
Where to send minidump file.
To vlk (at) avast (dot) com
Also, post a link to this thread and all other information you could.
Logged
The best things in life are free.

l.lawliet

  • Guest
Re: Blue Screen Problem
« Reply #2 on: February 23, 2010, 04:08:38 AM »
Can you show me the STOP message similar to this:
Technical Information:

***STOP : 0x00000000
Logged

samnetx

  • Guest
Re: Blue Screen Problem
« Reply #3 on: February 24, 2010, 05:08:27 AM »
Quote from: l.lawliet on February 23, 2010, 04:08:38 AM
Can you show me the STOP message similar to this:
Technical Information:

***STOP : 0x00000000

I have seen message like 0x00000001 in Blue Screen.
Where STOP messages located ?
How to get these STOP messages after receiveing BLUE Screen ?
Where are the log files ?
Tell me I will show you the STOP message.
« Last Edit: February 26, 2010, 10:14:01 AM by samnetx »
Logged

samnetx

  • Guest
Re: Blue Screen Problem
« Reply #4 on: February 24, 2010, 05:25:33 PM »
Following Blue Screen errors occured during last few days
------------------------------------------------------------
Problem signature
Problem Event Name:   BlueScreen
OS Version:   6.0.6000.2.0.0.256.1
Locale ID:   16393

Extra information about the problem
BCCode:   d1
BCP1:   00000020
BCP2:   00000002
BCP3:   00000000
BCP4:   89FB0122
OS Version:   6_0_6000
Service Pack:   0_0
Product:   256_1
Server information:   67c26a7f-1693-465e-8464-ce760fd1cdb5

------------------------------------
Problem signature
Problem Event Name:   BlueScreen
OS Version:   6.0.6000.2.0.0.256.1
Locale ID:   16393

Extra information about the problem
BCCode:   d1
BCP1:   00000020
BCP2:   00000002
BCP3:   00000000
BCP4:   89BB0122
OS Version:   6_0_6000
Service Pack:   0_0
Product:   256_1
Server information:   e1e861bd-7ec9-44f1-9e9b-899584121534
------------------------------------
Problem signature
Problem Event Name:   BlueScreen
OS Version:   6.0.6000.2.0.0.256.1
Locale ID:   16393

Extra information about the problem
BCCode:   d1
BCP1:   00000020
BCP2:   00000002
BCP3:   00000000
BCP4:   89E4B6AE
OS Version:   6_0_6000
Service Pack:   0_0
Product:   256_1
Server information:   9fa1f144-3dac-4057-b8d3-07988480afa5

-------------------------------------
Problem signature
Problem Event Name:   BlueScreen
OS Version:   6.0.6000.2.0.0.256.1
Locale ID:   16393

Extra information about the problem
BCCode:   fe
BCP1:   00000008
BCP2:   00000006
BCP3:   00000006
BCP4:   928B1C68
OS Version:   6_0_6000
Service Pack:   0_0
Product:   256_1
Server information:   2326274a-ea1a-44b8-bf52-0e0771c91350

--------------------------------------

Problem signature
Problem Event Name:   BlueScreen
OS Version:   6.0.6000.2.0.0.256.1
Locale ID:   16393

Extra information about the problem
BCCode:   fe
BCP1:   00000008
BCP2:   00000006
BCP3:   00000006
BCP4:   88500C68
OS Version:   6_0_6000
Service Pack:   0_0
Product:   256_1
Server information:   c388e572-504d-4d54-9d4b-cc59983037b6
----------------------------------------

Files that help describe the problem (some files may no longer be available)

Logged

CharleyO

  • Guest
Re: Blue Screen Problem
« Reply #5 on: February 26, 2010, 06:03:40 PM »
***

Hopefully, l.lawliet will be able to help you soon ... or maybe someone else will be able to help.


***
Logged

bong2x

  • Guest
Re: Blue Screen Problem
« Reply #6 on: February 26, 2010, 06:24:21 PM »
do you see this? "boot/bcd"
if you see this there something wrong to your boot manager
maybe deleted or transfer to somwhere else.
Logged

samnetx

  • Guest
Re: Blue Screen Problem
« Reply #7 on: February 26, 2010, 08:42:14 PM »
Quote from: bong2x on February 26, 2010, 06:24:21 PM
do you see this? "boot/bcd"
if you see this there something wrong to your boot manager
maybe deleted or transfer to somwhere else.

No, I dont see this "boot/bcd" error at Windows vista startup
It means No error occurred while attempting to read the boot configuration data.

------------------------------------------------------------------


« Last Edit: March 02, 2010, 12:26:56 AM by samnetx »
Logged

samnetx

  • Guest
Re: Blue Screen Problem
« Reply #8 on: February 26, 2010, 09:12:29 PM »
Another Blue Screen Problem on 26-02-2010.

Problem signature
Problem Event Name:   BlueScreen
OS Version:   6.0.6000.2.0.0.256.1
Locale ID:   16393

Extra information about the problem
BCCode:   d1
BCP1:   00000020
BCP2:   00000002
BCP3:   00000000
BCP4:   8A6596AE
OS Version:   6_0_6000
Service Pack:   0_0
Product:   256_1
Server information:   7f7be9ea-3d5b-4e23-b50a-0e6e1d52049e

-----------------------
Problem signature
Problem Event Name:   BlueScreen
OS Version:   6.0.6000.2.0.0.256.1
Locale ID:   16393

Extra information about the problem
BCCode:   d1
BCP1:   00000020
BCP2:   00000002
BCP3:   00000000
BCP4:   8A1A96AE
OS Version:   6_0_6000
Service Pack:   0_0
Product:   256_1
Server information:   dc1939b9-1600-4d12-98fe-c14b84fc92ea

Microsoft Warning: If a virus or other security threat caused the problem, opening a copy of the files related to the problem could harm your computer.
« Last Edit: February 26, 2010, 09:15:00 PM by samnetx »
Logged

Offline Vlk

  • Avast CEO
  • Serious Graphoman
  • *
  • Posts: 11658
  • Please don't send me IM's. Email only. Thx.
    • ALWIL Software
Re: Blue Screen Problem
« Reply #9 on: February 28, 2010, 11:00:00 PM »
I don't seem able to open the file.
Isn't it truncated? (28MB seems very small anyway).

7ZIP tells me the file is invalid.
Logged
If at first you don't succeed, then skydiving's not for you.

samnetx

  • Guest
Re: Blue Screen Problem
« Reply #10 on: March 01, 2010, 01:58:30 PM »
Quote from: Vlk on February 28, 2010, 11:00:00 PM
I don't seem able to open the file.
Isn't it truncated? (28MB seems very small anyway).

7ZIP tells me the file is invalid.

The compressed 7ZIP file is opening successfully on my system. The file is not send to you successfully.
The file is not truncated it is 28.5 MB compressed 7zip file of 130 MB complete memory dump file.

I will send you complete memory dump file of 130 MB.

Tell me some reliable free file transfer service available on the internet so that file can be successfully transferred to you without errors.
« Last Edit: March 01, 2010, 08:53:05 PM by samnetx »
Logged

Offline Lisandro

  • Avast team
  • Certainly Bot
  • *
  • Posts: 67194
Re: Blue Screen Problem
« Reply #11 on: March 01, 2010, 02:37:34 PM »
Use FileZilla to upload.
Please, zip and upload to this anonymous ftp server: ftp://ftp.asw.cz/incoming
Logged
The best things in life are free.
Pages: [1]   Go Up
« previous next »