Avast and Windows Mail

[Topsie3v]

Hi all
I am new to this forum.
My problem started when I got this new laptop 3 years ago so I have never used Windows Mail.  I would like to start but the mail will only download spasmodically.
Sending emails is not a problem
The sound will come to say that mail has arrived and when going to the windows mail tab there is nothing there.  If I close Avast the mail comes through without problems.
My Laptop is HP and started off with Norton anti virus which I removed with the removal tool.  The operating system is Vista Home Premium.
Hoping someone will be able to solve this problem for me
Thanking you in advance

[Pondus]

what is your mail account? Yahoo/Hotmail/Gmail.....
does your mail account use SSL?
Is there any error messages ?

[Zyndstoff (aka Steven Gail)]

If you haven't used Windows Mail and want to start anew with a mail client, then I'd recommend Thunderbird instead of Windows Mail.
After setup (with a really excellent wizzard), make sure to go to account settings, server settings and dissable ssl / tls (also in the smtp-server part, found at the very bottom of the left side menu)

 

[Topsie3v]

My account is Vodafone which is my IP all the settings are correct.
I have found that the only time mail appears to download is on opening the program. Maybe its just a faulty install from new
I think I will take the advice and get a new mail client.
Thanks for your time